windows update and other connection errors

[amy]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have been given my friend's laptop to try and fix because he cannot
access his BTInternet POP3 email in outlook express (socket error 10061).

I have also noticed that he has not run a windows update since he bought
the computer a year ago (Win XP Home SP1).

I tried to do windows update and got the following error: 0x80072EFD
(went through troubleshoot for this but did not solve problem).

I installed Adaware and AVG but when I tried to do updates for these it
said no Internet connection.

I logged onto the laptop manufacturers website and had problems access
certain pages. On my own laptop, I managed to create a username from his
serial number and purchase details, but when I tried to log on using his
laptop, I got a 'page not found error'. I seem to be able to browse most
webpages fine on his laptop, but perhaps it is only secure webpages I
cannot? For example, I cannot get onto https://www.rbsdigital.com/.

I have tried resetting all security settings under Tools, Internet
Options, Security.

To do all these tests, I have my laptop connected (wireless) to a Netgear
WGR614 and his laptop is connected to the router via an ethernet cable. I
am using NTL cable. His laptop is a Toshiba A40.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Can you get there manually by typing http://windowsupdate.microsoft.com
manually in the address bar? Have you tried setting the internet security
setting to default?


"Amy" <amygooglegroups@hotmail.com> wrote in message
news:_cFte.24858$a5.994@newsfe5-win.ntli.net...
>I have been given my friend's laptop to try and fix because he cannot
>access his BTInternet POP3 email in outlook express (socket error 10061).
>
> I have also noticed that he has not run a windows update since he bought
> the computer a year ago (Win XP Home SP1).
>
> I tried to do windows update and got the following error: 0x80072EFD (went
> through troubleshoot for this but did not solve problem).
>
> I installed Adaware and AVG but when I tried to do updates for these it
> said no Internet connection.
>
> I logged onto the laptop manufacturers website and had problems access
> certain pages. On my own laptop, I managed to create a username from his
> serial number and purchase details, but when I tried to log on using his
> laptop, I got a 'page not found error'. I seem to be able to browse most
> webpages fine on his laptop, but perhaps it is only secure webpages I
> cannot? For example, I cannot get onto https://www.rbsdigital.com/.
>
> I have tried resetting all security settings under Tools, Internet
> Options, Security.
>
> To do all these tests, I have my laptop connected (wireless) to a Netgear
> WGR614 and his laptop is connected to the router via an ethernet cable. I
> am using NTL cable. His laptop is a Toshiba A40.
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

See
http://groups-beta.google.com/group/microsoft.public.windowsupdate/search?q=0x80072EFD&start=0&scoring=d&hl=en&
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Amy wrote:
> I have been given my friend's laptop to try and fix because he cannot
> access his BTInternet POP3 email in outlook express (socket error 10061).
>
> I have also noticed that he has not run a windows update since he bought
> the computer a year ago (Win XP Home SP1).
>
> I tried to do windows update and got the following error: 0x80072EFD
> (went through troubleshoot for this but did not solve problem).
>
> I installed Adaware and AVG but when I tried to do updates for these it
> said no Internet connection.
>
> I logged onto the laptop manufacturers website and had problems access
> certain pages. On my own laptop, I managed to create a username from his
> serial number and purchase details, but when I tried to log on using his
> laptop, I got a 'page not found error'. I seem to be able to browse most
> webpages fine on his laptop, but perhaps it is only secure webpages I
> cannot? For example, I cannot get onto https://www.rbsdigital.com/.
>
> I have tried resetting all security settings under Tools, Internet
> Options, Security.
>
> To do all these tests, I have my laptop connected (wireless) to a Netgear
> WGR614 and his laptop is connected to the router via an ethernet cable. I
> am using NTL cable. His laptop is a Toshiba A40.

 

[amy]

Archived from groups: microsoft.public.windowsxp.general (More info?)

"AllenM" <allen.miyake@gmail.com> wrote in message
news:O0iIRsddFHA.2124@TK2MSFTNGP14.phx.gbl...
> Can you get there manually by typing http://windowsupdate.microsoft.com
> manually in the address bar? Have you tried setting the internet
> security setting to default?

Yes, I have set it to default.

I can access the webpage. It is only when I choose express/custom install
(I have tried both), that I get the error 0x80072EFD.