Windows update problem

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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi.
When i try to visit this site there are problems.Win
XP,SP2.

The page cannot be found
The page you are looking for might have been removed, had
its name changed, or is temporarily unavailable.
----------------------------------------------------------
----------------------

Please try the following:

Make sure that the Web site address displayed in the
address bar of your browser is spelled and formatted
correctly.
If you reached this page by clicking a link, contact the
Web site administrator to alert them that the link is
incorrectly formatted.
Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)

----------------------------------------------------------
----------------------

Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a
title search for the words HTTP and 404.
Open IIS Help, which is accessible in IIS Manager
(inetmgr), and search for topics titled Web Site Setup,
Common Administrative Tasks, and About Custom Error
Messages.
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

This is assuming that other webpages are working?

"KKK" wrote:

> Hi.
> When i try to visit this site there are problems.Win
> XP,SP2.
>
> The page cannot be found
> The page you are looking for might have been removed, had
> its name changed, or is temporarily unavailable.
> ----------------------------------------------------------
> ----------------------
>
> Please try the following:
>
> Make sure that the Web site address displayed in the
> address bar of your browser is spelled and formatted
> correctly.
> If you reached this page by clicking a link, contact the
> Web site administrator to alert them that the link is
> incorrectly formatted.
> Click the Back button to try another link.
> HTTP Error 404 - File or directory not found.
> Internet Information Services (IIS)
>
> ----------------------------------------------------------
> ----------------------
>
> Technical Information (for support personnel)
>
> Go to Microsoft Product Support Services and perform a
> title search for the words HTTP and 404.
> Open IIS Help, which is accessible in IIS Manager
> (inetmgr), and search for topics titled Web Site Setup,
> Common Administrative Tasks, and About Custom Error
> Messages.
>
>
>
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

You could try locating it by typing in 'v5.windowsupdate.microsoft.com/
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try this: Start>Run and type in each line hitting <Enter> at each end:

regsvr32 C:\WINDOWS\system32\wuaueng.dll
regsvr32 C:\WINDOWS\system32\wuapi.dll
regsvr32 C:\WINDOWS\system32\atl.dll
regsvr32 C:\WINDOWS\system32\wucltui.dll
regsvr32 C:\WINDOWS\system32\wups.dll


"KKK" <anonymous@discussions.microsoft.com> escribió en el mensaje news:11de01c54e33$7e4b4d50$a401280a@phx.gbl...
> Hi.
> When i try to visit this site there are problems.Win
> XP,SP2.
>
> The page cannot be found
> The page you are looking for might have been removed, had
> its name changed, or is temporarily unavailable.
> ----------------------------------------------------------
> ----------------------
>
> Please try the following:
>
> Make sure that the Web site address displayed in the
> address bar of your browser is spelled and formatted
> correctly.
> If you reached this page by clicking a link, contact the
> Web site administrator to alert them that the link is
> incorrectly formatted.
> Click the Back button to try another link.
> HTTP Error 404 - File or directory not found.
> Internet Information Services (IIS)
>
> ----------------------------------------------------------
> ----------------------
>
> Technical Information (for support personnel)
>
> Go to Microsoft Product Support Services and perform a
> title search for the words HTTP and 404.
> Open IIS Help, which is accessible in IIS Manager
> (inetmgr), and search for topics titled Web Site Setup,
> Common Administrative Tasks, and About Custom Error
> Messages.
>
>
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

What should i type? Whole line or just regsvr32. I try to
do that all but its no good.


>-----Original Message-----
>Try this: Start>Run and type in each line hitting
<Enter> at each end:
>
>regsvr32 C:\WINDOWS\system32\wuaueng.dll
>regsvr32 C:\WINDOWS\system32\wuapi.dll
>regsvr32 C:\WINDOWS\system32\atl.dll
>regsvr32 C:\WINDOWS\system32\wucltui.dll
>regsvr32 C:\WINDOWS\system32\wups.dll
>
>
>"KKK" <anonymous@discussions.microsoft.com> escribió en
el mensaje news:11de01c54e33$7e4b4d50$a401280a@phx.gbl...
>> Hi.
>> When i try to visit this site there are problems.Win
>> XP,SP2.
>>
>> The page cannot be found
>> The page you are looking for might have been removed,
had
>> its name changed, or is temporarily unavailable.
>> -------------------------------------------------------
---
>> ----------------------
>>
>> Please try the following:
>>
>> Make sure that the Web site address displayed in the
>> address bar of your browser is spelled and formatted
>> correctly.
>> If you reached this page by clicking a link, contact
the
>> Web site administrator to alert them that the link is
>> incorrectly formatted.
>> Click the Back button to try another link.
>> HTTP Error 404 - File or directory not found.
>> Internet Information Services (IIS)
>>
>> -------------------------------------------------------
---
>> ----------------------
>>
>> Technical Information (for support personnel)
>>
>> Go to Microsoft Product Support Services and perform a
>> title search for the words HTTP and 404.
>> Open IIS Help, which is accessible in IIS Manager
>> (inetmgr), and search for topics titled Web Site
Setup,
>> Common Administrative Tasks, and About Custom Error
>> Messages.
>>
>>
>.
>
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I am experiencing a similar problem. When selecting windows update or going
directly to the URL 'v5.windowsupdate.microsoft.com', my browser locks up. I
have tried typing the regsvr32 commands, still have the same problem. Any
other recommendations?

"PC Genius" wrote:

> You could try locating it by typing in 'v5.windowsupdate.microsoft.com/
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Rick C. wrote:
> I am experiencing a similar problem. When selecting windows update
> or going directly to the URL 'v5.windowsupdate.microsoft.com', my
> browser locks up. I have tried typing the regsvr32 commands, still
> have the same problem. Any other recommendations?
>
> "PC Genius" wrote:
>
>> You could try locating it by typing in
>> 'v5.windowsupdate.microsoft.com/

Rick, I hope you see my reply to your other post.
--
Maurice N
MVP Windows - Shell / User
-----
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

KKK wrote:
> Hi.
> When i try to visit this site there are problems.Win
> XP,SP2.
>
> The page cannot be found
> The page you are looking for might have been removed, had
> its name changed, or is temporarily unavailable.
> ----------------------------------------------------------
> ----------------------
>
> Please try the following:
>
> Make sure that the Web site address displayed in the
> address bar of your browser is spelled and formatted
> correctly.
> If you reached this page by clicking a link, contact the
> Web site administrator to alert them that the link is
> incorrectly formatted.
> Click the Back button to try another link.
> HTTP Error 404 - File or directory not found.
> Internet Information Services (IIS)
>
> ----------------------------------------------------------
KKK,
You are seeing a generic message. Suggestion A: Put some MS sites in Trusted Sites list of IE browser.
Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Look very closely at line that says:

"Require server verification (https:) for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).

In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --

type
http://*.download.windowsupdate.com (click Add)

http://v5.windowsupdate.microsoft.com

https://v5.windowsupdate.microsoft.com (with HTTPS)

http://windowsupdate.microsoft.com

Click OK. Apply changes to IE browser.

Retry Windows Update.

Suggestion B: If still no joy, start on some research.
Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system).

Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here.

--
Maurice N
MVP Windows - Shell / User
-----
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Maurice...I am having a similar problem except when I try to use Update...I
get a message that I'm not using Windows. Obviously I am.

I recently reloaded the computer and it was working fine, now all of a
sudden it won't let me update the system...any ideas?

Thanks

"Maurice N ~ MVP" wrote:

> KKK wrote:
> > Hi.
> > When i try to visit this site there are problems.Win
> > XP,SP2.
> >
> > The page cannot be found
> > The page you are looking for might have been removed, had
> > its name changed, or is temporarily unavailable.
> > ----------------------------------------------------------
> > ----------------------
> >
> > Please try the following:
> >
> > Make sure that the Web site address displayed in the
> > address bar of your browser is spelled and formatted
> > correctly.
> > If you reached this page by clicking a link, contact the
> > Web site administrator to alert them that the link is
> > incorrectly formatted.
> > Click the Back button to try another link.
> > HTTP Error 404 - File or directory not found.
> > Internet Information Services (IIS)
> >
> > ----------------------------------------------------------
> KKK,
> You are seeing a generic message. Suggestion A: Put some MS sites in Trusted Sites list of IE browser.
> Internet Explorer > main menu /Tools/Internet Options >
>
> Security Tab/ click on green icon Trusted Sites/click Sites button.
>
> Look very closely at line that says:
>
> "Require server verification (https:) for all sites in this zone" to
> *clear* the selection.
> (e.g. You want that to be un-checked (un-ticked)).
>
> In the "Add this Web site to the zone:" field, add these entries to
> list of "Trusted Sites" --
>
> type
> http://*.download.windowsupdate.com (click Add)
>
> http://v5.windowsupdate.microsoft.com
>
> https://v5.windowsupdate.microsoft.com (with HTTPS)
>
> http://windowsupdate.microsoft.com
>
> Click OK. Apply changes to IE browser.
>
> Retry Windows Update.
>
> Suggestion B: If still no joy, start on some research.
> Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system).
>
> Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hello Dawn,

Check the programs that are actively running on your pc when you visit Windows Update. Do any of them have a feature for anonymous surfing?

Is any add-on program or security program blocking the User Agent field? Example of that type program is Norton Internet Security --- which can "mask" the identifiable features in your browser, and makes it tougher for Windows Update to tell what browser & what Windows edition you have.

If you have Norton Personal Firewall / Norton Internet Security or Sygate Personal Firewall , insure they allow
showing a valid User Agent string for the Internet Explorer browser. Check the settings.
Otherwise, Windows Update will assume & show you might be running an unknown Windows version.

--
Maurice N
MVP Windows - Shell / User
-----
 
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Dawn,

Are you receiving the following error message while visiting the
WindowsUpdate page?

"You must be running a Microsoft Windows operating system in order to
use Windows Update"

This has to do with third-party firewall / Proxy servers. If you're using
Norton Internet Security / Personal Firewall, see this page for the
solution.

Error: "You must be running a Microsoft Windows operating system in order to
use Windows Update":
http://service1.symantec.com/SUPPORT/nip.nsf/pfdocs/2002100402324636?Open

For Sygate Firewall, use this configuration, posted by someone earlier:

<quote>

So, I opened Sygate, went to tool/options/security and found that "enable
stealth mode browsing" was checked. I unchecked it, enabled Sygate and
disabled XP firewall and the rest is history. I'm able to use the windows
update (IE - tools/windows update).

</quote>

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx

"Dawn" <Dawn@discussions.microsoft.com> wrote in message
news:C25646C1-DF6C-4D7E-9358-8121E88F0508@microsoft.com...
> Maurice...I am having a similar problem except when I try to use
> Update...I
> get a message that I'm not using Windows. Obviously I am.
>
> I recently reloaded the computer and it was working fine, now all of a
> sudden it won't let me update the system...any ideas?
>
> Thanks
>

<snip>
 
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