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androooleee

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Oct 29, 2011
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My wired xbox 360 won't work with Windows 10 (64-bit). It's NOT a 3rd party controller.

I've tried downloading the drivers from the Microsoft website, but it doesn't do anything.

Here's what's going on:


I plug in the controller and here's the notification I get:
RpjXdYv.png


So then I go to Device Manager and here's what I see
3YFgDya.png


Then I right click the "Unknown USB Device" and "Update Driver Software". Then I "Browse my computer for driver software".
XPOatos.png


Then I select the option I circled in blue.
XrzeLGK.png


And I'm supposed to see an option for an xbox 360 controller, but I don't. Here's what I get:
di5a8sh.png


I uncheck "show compatible hardware", but still no xbox, nor anything microsoft/gamepad/etc under the Manufacturer:
omcbdq1.png


I've been told I could Add Legacy Hardware in the Device Manager\Add legacy hardware. It takes me to this:
LBVTdRH.png


I click next and select the bottom option:
Kjfpzz3.png


Then I scroll down the list on the next page and see Xbox Peripherals. I thought I might have found it by this point.
kuz2w5t.png


I select Xbox Peripherals and click next, but then the next page ends up blank:
sfs3Jau.png



I've spent too much time on 100 different forums looking for a solution for this problem. I've rebooted, and even completely reinstalled Windows 10.

Microsoft support took too long and has been useless to me.

Any help would be fine.

Thanks!
 

androooleee

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I've tried that already. I accidentally published this question prematurely, so you didn't see the full post when you replied.
 

Mastermmm

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If you have already uninstalled and reinstalled the drivers, all else I can suggest is that you replace the one you bought. I always have my OS search for the drivers on its own, usually works best for me.
 
Apr 17, 2020
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I HAVE THE ANSWER

So I was in exactly the same situation as you! It happened to me because I rebuilt my PC with a new shell, SSD and RAM. Naturally, I had to install a fresh copy of Windows 10.

THE SOLUTION:

Download the "Windows 7 (32-bit only)" driver instead, NOT the 64-bit version. I also have a 64-bit machine. It doesn't work with the 64-bit version. There is no Windows 10 version on the site, just use the Windows 7.

[ Link: https://www.microsoft.com/accessories/en-gb/d/xbox-360-wireless-controller-for-windows ]

Now, follow the original posters images until you get to the list - which we were both missing that other users could follow, under Add Legacy Hardware stage (and continuing) and there should be a new item that says Xbox 360 Peripherals, not Xbox Peripherals.

Scroll to the bottom of the list, it should say: Xbox Wireless Receiver for Windows. There are two versions at the time of me writing this post, choose the version 10.0.18362 [18/03/2019]. Follow the window to completion, check the Device Manager settings again and wait for the list to populate, check the item is there (at the bottom). If not, no sweat: just remove and re-insert the USB plug for the receiver!

PS - I literally made an account on this nonsense just for this post in case anyone is in the same situation. I won't be checking this again, but feel free to drop me an email to share your excitement if this helped :)

[ jay.spamcentre@gmail.com ]
 
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