Wireless adapter not showing up on device manager. PLEASE HELP NOTHING WORKS!

[watchersgrim]

I currently am using a Rosewill AC1900PCE adapter and a ROG Strix x470-f gaming motherboard for my first built rig. I have attempted to install the driver software but states that there is no wireless adapter currently installed. I checked device manager and as expected it is not showing. I check the light on the adapter and it is indeed on. So I go into the ROG UEFI Bios setup and find nothing to be able to turn on the adapter or such. Someone please help. This is the last thing I have to troubleshoot and nobody has an answer to fix.

 

[watchersgrim]

MERGED QUESTION
Question from watchersgrim : "Wireless adapter not showing up on device manager. PLEASE HELP NOTHING WORKS!"

I currently am using a Rosewill AC1900PCE adapter and a ROG Strix x470-f gaming motherboard for my first built rig. I have attempted to install the driver software but states that there is no wireless adapter currently installed. I checked device manager and as expected it is not showing. I check the light on the adapter and it is indeed on. So I go into the ROG UEFI Bios setup and find nothing to be able to turn on the adapter or such. Someone please help. This is the last thing I have to troubleshoot and nobody has an answer to fix.

 

[rgd1101]

which slot did you put the adapter at? try a different one?

 

[Peter Martin]

could be a faulty adapter. make sure your motherboard chipset drivers are all installed and working as well of course if you have not already.

 

[watchersgrim]

which slot did you put the adapter at? try a different one?

Currently not at home but will check later. I know its the 2nd farthest slot to the right. Can't remember the number at the moment. The only other thing is my gpu is in the first slot but I believe that has nothing to do with it.

I did see something in my system about the m.2 slots and the PCIe slots. I dont think my M.2 500gb being in the 2nd m.2 slot would be an issue.

 

[watchersgrim]

could be a faulty adapter. make sure your motherboard chipset drivers are all installed and working as well of course if you have not already.

I believe I have updated all chipset drivers when I first installed windows 10 on my system.

 

[Paperdoc]

There MIGHT be a small conflict between your M2 unit and the wireless card. In your manual p. 1-18, it mentions a restriction on the M2_2 socket IF you also have something plugged into the PCIeX1_1 or the PCIeX1_3 slot. From my reading of this note it may NOT be your problem, but you could try moving the card to another PCIeX1 slot - you have three to work with.

 

[Vic 40]

There MIGHT be a small conflict between your M2 unit and the wireless card. In your manual p. 1-18, it mentions a restriction on the M2_2 socket IF you also have something plugged into the PCIeX1_1 or the PCIeX1_3 slot. From my reading of this note it may NOT be your problem, but you could try moving the card to another PCIeX1 slot - you have three to work with.

Looked at the same,

You could try the lowest pciex16 slot as well.

 

[watchersgrim]

There MIGHT be a small conflict between your M2 unit and the wireless card. In your manual p. 1-18, it mentions a restriction on the M2_2 socket IF you also have something plugged into the PCIeX1_1 or the PCIeX1_3 slot. From my reading of this note it may NOT be your problem, but you could try moving the card to another PCIeX1 slot - you have three to work with.

Looked at the same,

You could try the lowest pciex16 slot as well.

I could or would it be better to move the M.2 to M.2_1???

 

[Paperdoc]

You certainly could try that and see if it works.

 

[Vic 40]

Guess that you chose the easy one,since that top one is covered. It would have been my choice anyway. Unless you have a very cool looking M.2 ssd is it imo worth to cover up and the cover might give some extra cooling too.

 

[watchersgrim]

Thank you all for helping me out with this situation. So the answer was to change the M.2_2 to M.2_1. After switching it, it detected the devices and I was able to use the rosewill driver setup that I got online to finally make it all work. Thank you Vic 40, paperdoc, rgd1101, and Peter Martin with helping me with this situation!

 

[Paperdoc]

You're welcome, and thanks for posting how you succeeded.

 

[watchersgrim]

no problem. Helps out others if anyone has the same issue in the future.