Hi,
I recently switched ISP, who have installed an LTE outdoor antenna on my roof. This is directly connected through an ethernet cable to a Huawei CPE B2368-22 modem-router (also supplied by the ISP > T-Mobile). The current firmware on the router is B2368_V100R001C00SPC038. Ever since the installation by the T-Mobile techs, I have noticed two issues. One is that the router, which offers both 2.4 and 5GHz Wifi connections, simply decides to stop showing the 5GHz network. No matter what device I try to connect with, it is not visible. If I restart the modem or disable and re-enable the wifi 5GHz connection from the router software interface, the connection reappears. After a few hours/days it simply disappears again until I once again restart or disable and enable the wifi. Not only does it disappear but any devices connected to the 5Ghz network disconnect. Since the issues with the 5Ghz wifi, I've moved to use the 2.4GHz wifi.
The next issue which is causing me more trouble is that my MacBook Pro (15-inch, 2017, macOS 10.14.4) but also other devices like my Oneplus 6T device simply loose connection. To make things even stranger this happens around 10:30 AM, give or take a few mins (just at the time of my daily online scrum meetings!!!). I have no external hardware that is running any scheduled tasks or updates except for a Synology NAS - this has been on my setup for ages and I've not had any issue with it so I'm inclined to say it is not the culprit. Also, any tasks running on it are not set to run around that time.
I've since contacted the ISP and they have replaced the whole setup - so I basically got a new outdoor antenna and router all set up from scratch. Yet, the same issues occur.
Note there are no actual LTE disconnections reported by my ISP nor on the router software. Simply wifi drops. No issues with ethernet connected devices. The drops always occur around the time mentioned above but not necessarily every day. Let's say every 2nd or 3rd day at random/
I am out of ideas. Any suggestion on what to do would be great.
Thanks,
Lukas
I recently switched ISP, who have installed an LTE outdoor antenna on my roof. This is directly connected through an ethernet cable to a Huawei CPE B2368-22 modem-router (also supplied by the ISP > T-Mobile). The current firmware on the router is B2368_V100R001C00SPC038. Ever since the installation by the T-Mobile techs, I have noticed two issues. One is that the router, which offers both 2.4 and 5GHz Wifi connections, simply decides to stop showing the 5GHz network. No matter what device I try to connect with, it is not visible. If I restart the modem or disable and re-enable the wifi 5GHz connection from the router software interface, the connection reappears. After a few hours/days it simply disappears again until I once again restart or disable and enable the wifi. Not only does it disappear but any devices connected to the 5Ghz network disconnect. Since the issues with the 5Ghz wifi, I've moved to use the 2.4GHz wifi.
The next issue which is causing me more trouble is that my MacBook Pro (15-inch, 2017, macOS 10.14.4) but also other devices like my Oneplus 6T device simply loose connection. To make things even stranger this happens around 10:30 AM, give or take a few mins (just at the time of my daily online scrum meetings!!!). I have no external hardware that is running any scheduled tasks or updates except for a Synology NAS - this has been on my setup for ages and I've not had any issue with it so I'm inclined to say it is not the culprit. Also, any tasks running on it are not set to run around that time.
I've since contacted the ISP and they have replaced the whole setup - so I basically got a new outdoor antenna and router all set up from scratch. Yet, the same issues occur.
Note there are no actual LTE disconnections reported by my ISP nor on the router software. Simply wifi drops. No issues with ethernet connected devices. The drops always occur around the time mentioned above but not necessarily every day. Let's say every 2nd or 3rd day at random/
I am out of ideas. Any suggestion on what to do would be great.
Thanks,
Lukas