[SOLVED] X470 motherboard resets bios when i unplug power from my pc/turn off the power supply.

[Flame1]

I have an issue where my motherboard will reset its bios whenever I unplug my pc from power or turn off and turn back on the power supply with the switch on the back.
I can shut down my pc and restart just fine without having to reconfigure the bios, its just that whenever i completely turn off the power my next boot is with a reset bios.
This has been happening for quite a while and updating the bios and all the drivers didn't solve it. (Im currently on the latest bios and drivers).
Sometimes when this happens my windows corrupts (Im stuck at an infinite windows loading screen) and I have to do a system recovery.

This is a big issue for me because Im afraid that one day when it happens I wont be able to do a system recovery and loose all my files.

Thank you in advance.

 

[FoxVoxDK]

Sounds like your button cell is dead or dying, or perhaps just not completely seated. Replace and see if the issue persists.

 

[Flame1]

Sounds like your button cell is dead or dying, or perhaps just not completely seated. Replace and see if the issue persists.

Is there a specific one I need to buy or are all cmos batteries the same? Never done this before

 

[CountMike]

Is there a specific one I need to buy or are all cmos batteries the same? Never done this before

CR2032 is it's designation.

 

[Flame1]

Thank you, I just ordered some Duracell 2032 batteries I hope it fixes the issue.

 

[Flame1]

Sounds like your button cell is dead or dying, or perhaps just not completely seated. Replace and see if the issue persists.

Hey... SO i switched off the power supply and changed the battery. when I rebooted my pc ofcourse my bios rest itself which I expected because I changed the battery but also my windows corrupted so I did a system recovery and everything was fine. then a short moment after I have shut down my pc and switched off the power supply to see if the bios would reset and the bios DID reset again so the problem is not the battery.
The worst thing is that my windows corrupted again and now I can not do a system recovery (it says you must enable system protection on this device) Which WAS enabled originally and when I try to "Reset this pc" to keep all the files and reonstall windows I gives me an error saying "there was a problem resetting this pc" and now I have no idea what to do. My worst fears came true and I really need some help.

 

[FoxVoxDK]

Win10 I assume? On another PC you have access to and with a USB stick of at least 16GB, go to Microsoft and create USB Win 10 Install/Recovery.

Go to BIOS set USB drive as a boot option if it doesn't start from it auto.

Select Repair Computer.

You will have to choose troubleshoot, from there Advanced options and select system restore.

Alternatively, reinstall Win10. Don't forget when choosing where to install from, that you select KEEP ALL FILES AND APPS or just all files if you do not care about apps.

Also @USAFRet Would like a word with you about taking backup...xD

 

[Flame1]

Win10 I assume? On another PC you have access to and with a USB stick of at least 16GB, go to Microsoft and create USB Win 10 Install/Recovery.

Go to BIOS set USB drive as a boot option if it doesn't start from it auto.

Select Repair Computer.

You will have to choose troubleshoot, from there Advanced options and select system restore.

Alternatively, reinstall Win10. Don't forget when choosing where to install from, that you select KEEP ALL FILES AND APPS or just all files if you do not care about apps.

Also @USAFRet Would like a word with you about taking backup...xD

Im currently creating a windows flash drive, thanks for letting me know.

Do you think that replacing the motherboard would solve the problems I've been having?
I started looking at some x570 boards, the asus rog crosshair viii hero caught my attention the most. But I'd rather take your advice first whether it I should do that or not.

Also the only files that are extremely important to me on the system drive are my photoshop files which I do back up on another drive, it's just that Im afraid that as im working on a new project i will get a power outage or something and loose the whole thing. (Im sorry if I misunderstood what you meant with taking backup)

Thanks again for helping me through.

 

[Flame1]

Im currently creating a windows flash drive, thanks for letting me know.

Do you think that replacing the motherboard would solve the problems I've been having?
I started looking at some x570 boards, the asus rog crosshair viii hero caught my attention the most. But I'd rather take your advice first whether it I should do that or not.

Also the only files that are extremely important to me on the system drive are my photoshop files which I do back up on another drive, it's just that Im afraid that as im working on a new project i will get a power outage or something and loose the whole thing. (Im sorry if I misunderstood what you meant with taking backup)

Thanks again for helping me through.

I try to backup my files every other week but if what happened today, happens after i started working on the project which does take hours sometimes it can be that i loose everything before the time when i actuallydo back up that project, and backing up the file every time i make any sort of modification to it just seems like too much for me.

 

[FoxVoxDK]

I would RMA the motherboard you have for sure. That is if you still have warranty on it.

Also, never keep anything important on the windows boot disk, this is a hard lesson I learned long ago. Make it a habit to back up any files as soon as you're done with them.

@USAFRet is a bit of a specialist there, I'm pretty sure it's possible to create backup's of specific directories, on every PC shutdown onto a SEPARATE drive, perhaps an external one. Just in case.
I'm by no means a specialist, here.

If you are worried about the whole USB stick thing, an alternative method for getting your files, is to install the drive into another PC and manually get the files from it.

 

[USAFRet]

I try to backup my files every other week but if what happened today, happens after i started working on the project which does take hours sometimes it can be that i loose everything before the time when i actuallydo back up that project, and backing up the file every time i make any sort of modification to it just seems like too much for me.

I do backups of all my drives, every night between midnight and 4AM. Other systems, like my HTPC and its minimal data, only get a backup once a week.
Either Full, Incremental, or Differential.
Full recovery as the drive or system was early this morning.
That could easily be changed to every 6 hours if desired. Or 1 hour. Or whatever...

And all automated. There is no reason for you to do it manually. Let the system and software do all that.

A full drive backup means that you don't have to go through and look for every file, nor can you miss something.
All of it, all the time.

My procedure has been changed a little bit since this was written, but the first post here is basically it:

What is your backup situation at home?

What is your backup situation at home? And if you don't do that, why not? Every single day, I read multiple threads here of "How do I get my stuff back?" or "That drive had 5 years of photos of my kids!!" Be it a dead drive, dropped phone, virus, accidental deletion, formatting the wrong...

forums.tomshardware.com

 

[Flame1]

I would RMA the motherboard you have for sure. That is if you still have warranty on it.

Also, never keep anything important on the windows boot disk, this is a hard lesson I learned long ago. Make it a habit to back up any files as soon as you're done with them.

@USAFRet is a bit of a specialist there, I'm pretty sure it's possible to create backup's of specific directories, on every PC shutdown onto a SEPARATE drive, perhaps an external one. Just in case.
I'm by no means a specialist, here.

If you are worried about the whole USB stick thing, an alternative method for getting your files, is to install the drive into another PC and manually get the files from it.

I just ran into another issue.. I booted up with the flash drive and clicked repair your computer, but when I click system recovery it instantly bring up an error that says "To use system restore, you must specify which windows installation to restore" restart your computer, select an operating system and then select system restore"
I also tried going through the second option which was to install windows and keep files, settings and applications but when I do that it comes up with a box that says "the upgrade option isnt available if you start your computer using Windows installation media. If a copy of windows is already installed on this computer and you want to upgrade, remove the installation media and restart your computer.after windiws has started normally, insert the installation media and run Windows setup"

Well it cant start normally without going on the automatic repair thing

 

[Flame1]

I would RMA the motherboard you have for sure. That is if you still have warranty on it.

Also, never keep anything important on the windows boot disk, this is a hard lesson I learned long ago. Make it a habit to back up any files as soon as you're done with them.

@USAFRet is a bit of a specialist there, I'm pretty sure it's possible to create backup's of specific directories, on every PC shutdown onto a SEPARATE drive, perhaps an external one. Just in case.
I'm by no means a specialist, here.

If you are worried about the whole USB stick thing, an alternative method for getting your files, is to install the drive into another PC and manually get the files from it.

Also I originally bought it refurbished so no warranty im afraid. I just want a really decent board that I can be sure will resolve my issues.

 

[FoxVoxDK]

@USAFRet In your thread you mention an 8TB USB backup drive, is that a standalone unit with one or two drives?

Flame isn't your version Win10 Home or which version is it?

 

[USAFRet]

I just ran into another issue.. I booted up with the flash drive and clicked repair your computer, but when I click system recovery it instantly bring up an error that says "To use system restore, you must specify which windows installation to restore" restart your computer, select an operating system and then select system restore"
I also tried going through the second option which was to install windows and keep files, settings and applications but when I do that it comes up with a box that says "the upgrade option isnt available if you start your computer using Windows installation media. If a copy of windows is already installed on this computer and you want to upgrade, remove the installation media and restart your computer.after windiws has started normally, insert the installation media and run Windows setup"

Well it cant start normally without going on the automatic repair thing

Given all the above issues, I would go nuclear with a full wipe and reinstall of the OS (and everything else).

Sometimes, you can't "fix it".

 

[Flame1]

Oh and

@USAFRet In your thread you mention an 8TB USB backup drive, is that a standalone unit with one or two drives?

Flame isn't your version Win10 Home or which version is it?

Its windows 10 Pro, also I dont know if I mentioned it originally but the way my windows is now on the system drive is basically when I restart my pc it goes into the windows loading screen with the windows logo on the black background and a spinning circle under it and right after that it shows a blue screen with the stop code: "CRITICAL PROCESS DIED" then it reboots and does the same thing again with the same stop code and then after another reboot that is when it attempts the automatic repair.

 

[FoxVoxDK]

Yea, I'm also leaning that way, and if there are any other issues with his board, the risk of everything taking a crap again is high.

I suggest you yank the drive from the PC Flame, and get it into a different PC, copy whatever you need, get a new board, then reinstall Win10.

Make sure the other PC doesn't boot from it, just access it and COPY the files, don't cut them.

...and get some backups running.

Alternative try this link for creating the USB stick.

Flame, will Win10 start in safe mode if you choose it under advanced -> restart -> f6/6 safe start with command prompt or something like it? After it fails 3 times when you get the option, or use the recovery stick to start in safe mode if possible. I doubt it, since it already fails on a critical process, but worth a try.

Honestly, I'm more and more afraid of completely ruining the disc and the files on it, I'm leaning heavily on removal and copy from a different PC.

Alternative try this link when creating the USB stick

 

[zakitc]

If you desperately need your files back, you can buy hdd (I would suggest for both sizes 2.5/3.5) docking station, where you can use your hdd as external hard drives - fix errors if necessary (but you will need another computer to connect it to) and get your files out. Even if everything is fine, it is a good thing to have.....

Something like this:
TECKNET USB 3.0 Hard Drives Docking Station for 2.5 Inch & 3.5 Inch SATA HDD

 

[USAFRet]

@USAFRet In your thread you mention an 8TB USB backup drive, is that a standalone unit with one or two drives?

Currently:
PCs with their drives. All SSD.
QNAP NAS - 8TB+8TB+8TB+480GB SSD. (24TB in 1 Volume, 480GB system volume)
TR-004 USB connected to the NAS - 4+4+4+4 (all in one JBOD volume)
4 bay MediaSonic - 3+3+3+2 (individual drives)

The PCs backup to the NAS every night. All drives, all data. Recoverable at any state in the last 30 days.
The QNAP NAS backs up to the TR-004 weekly
Selected folders in the QNAP are backed up to the drives in the MediaSonic weekly. This is offline, until I physically turn it on.

There is also a drive that is offsite, for really critical files. Scans of passports, licenses, software licenses, etc etc

 

[Flame1]

Yea, I'm also leaning that way, and if there are any other issues with his board, the risk of everything taking a crap again is high.

I suggest you yank the drive from the PC Flame, and get it into a different PC, copy whatever you need, get a new board, then reinstall Win10.

Make sure the other PC doesn't boot from it, just access it and COPY the files, don't cut them.

...and get some backups running.

Alternative try this link for creating the USB stick.

Flame, will Win10 start in safe mode if you choose it under advanced -> restart -> f6/6 safe start with command prompt or something like it? After it fails 3 times when you get the option, or use the recovery stick to start in safe mode if possible. I doubt it, since it already fails on a critical process, but worth a try.

Honestly, I'm more and more afraid of completely ruining the disc and the files on it, I'm leaning heavily on removal and copy from a different PC.

Alternative try this link when creating the USB stick

I spammed F6 as my pc was turning on and windows was loading but nope same bluescreen.

 

[Flame1]

Yea, I'm also leaning that way, and if there are any other issues with his board, the risk of everything taking a crap again is high.

I suggest you yank the drive from the PC Flame, and get it into a different PC, copy whatever you need, get a new board, then reinstall Win10.

Make sure the other PC doesn't boot from it, just access it and COPY the files, don't cut them.

...and get some backups running.

Alternative try this link for creating the USB stick.

Flame, will Win10 start in safe mode if you choose it under advanced -> restart -> f6/6 safe start with command prompt or something like it? After it fails 3 times when you get the option, or use the recovery stick to start in safe mode if possible. I doubt it, since it already fails on a critical process, but worth a try.

Honestly, I'm more and more afraid of completely ruining the disc and the files on it, I'm leaning heavily on removal and copy from a different PC.

Alternative try this link when creating the USB stick

Given all the above issues, I would go nuclear with a full wipe and reinstall of the OS (and everything else).

Sometimes, you can't "fix it".

My windows is currently installed on an m.2 nvme drive, which my laptop does not support. I can sacrifice that system drive and wipe it clean and reinstall windows on it (Pretty much all the important files are either on my hard drives or on my other nvme ssd so if this would work im willing to do it) Also Im in the process of ordering that asus crosshair 8 hero and hopefully i will be able to swap the mobo tomorrow.

 

[FoxVoxDK]

My windows is currently installed on an m.2 nvme drive, which my laptop does not support. I can sacrifice that system drive and wipe it clean and reinstall windows on it (Pretty much all the important files are either on my hard drives or on my other nvme ssd so if this would work im willing to do it) Also Im in the process of ordering that asus crosshair 8 hero and hopefully i will be able to swap the mobo tomorrow.

Yea, just make sure you remove the other drives with important things on them, don't take any chances if your board is acting up.

Damn the TR-004 is a nice kit, not even expensive. Think it's time to bite the bullet and get a true backup. I think a 2+2+2+2 is good enough for me, all my important stuff is barely 1.2TB.

Flame, when your PC fails to boot three times and Auto repair pops up, choose advanced options then troubleshoot -> Advaned -> Startup sett. -> Restart then select 4 or F4 for Safe Mode.

Does that work?

 

[USAFRet]

My windows is currently installed on an m.2 nvme drive, which my laptop does not support. I can sacrifice that system drive and wipe it clean and reinstall windows on it (Pretty much all the important files are either on my hard drives or on my other nvme ssd so if this would work im willing to do it) Also Im in the process of ordering that asus crosshair 8 hero and hopefully i will be able to swap the mobo tomorrow.

In the context of a new motherboard, do this clean install only when the drive is in that system. Don't install now, and try to move it later.

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

forums.tomshardware.com

 

[Flame1]

Yea, just make sure you remove the other drives with important things on them, don't take any chances if your board is acting up.

Damn the TR-004 is a nice kit, not even expensive. Think it's time to bite the bullet and get a true backup. I think a 2+2+2+2 is good enough for me, all my important stuff is barely 1.2TB.

Flame, when your PC fails to boot three times and Auto repair pops up, choose advanced options then troubleshoot -> Advaned -> Startup sett. -> Restart then select 4 or F4 for Safe Mode.

Does that work?

I dont have the startup settings option :/

 

[FoxVoxDK]

I dont have the startup settings option :/

Then I suggest you wait till your new board arrives as suggested by USAFRet.

I'm not gonna stop you from yanking all your other drives, except the boot drive and try a fresh install though, if you want to try.
But the fact is, with a new board, you will need a new installation anyways, or you will have a bad time.