X99 Sabertooth BOOT Issue

[markiux12]

Good afternoon to all.
I am preping my new computer and after mounting everything i have 2 issues. Before that i will specify that i am mounting:

Asus X99 Sabertooth,
I7 - 6800k,
4x8Gb Vengenance FTX 2400mhz
ASUS 650 GTX Nvidia (that is pending to change soon)

1. When i start the cpu, nothing ever shows on the screen and i get a constant (1 long beep and 2 short beeps, and a light around the ram as it has a issue), I had a 3200mhz and i read it wasnt compatible so i changed my ram for 2400mhz, but i dont even get anything on screen, no BIOS or anything.

2. I have a samsung 950 Pro 512Gb SSD, and when i install it in M.2, it starts, goes off after a second and then starts back and stays on, i dont understand that either.

Please help, thanks to all.

 

[alexoiu]

Hi, What are the last 4 digits on a sticker like http://www.guru3d.com/miraserver/images/2011/990fx-sabertooth/IMG_4499.jpg ?

 

[markiux12]

I cant see that sticker, either way it doesnt help that the motherboard has all the plastic covers. Can i find that number in the motherboard box?

 

[alexoiu]

It's under the CPU cooler: http://images.bit-tech.net/content_images/2015/05/asus-sabertooth-x99-review/sabertooth_x99_0-1280x1024.jpg
But let's try with the board's serial: what are the 4 digits/letters after M in the serial number (on the board's box)?

 

[markiux12]

I found the sticker. The 4 digits at the end are 1901..
And just in case you need it, the Serial number is FBMOKC218343

 

[alexoiu]

Then the board needs a BIOS update. Try using the Flashback. If not sure how to, post back.

 

[markiux12]

Thanks for your quick response. Excuse my ignorance but i dont know how to do that, i am reasonably new at this. If not i can always google it.
As i cant even access the bios because it never comes on, an i dont get anything on screen i dont know how to update it.

 

[alexoiu]

Download the latest BIOS version from ASUS https://www.asus.com/Motherboards/SABERTOOTH_X99/HelpDesk_Download/
Unzip and rename the file from SABERTOOTH-X99-ASUS-3301.CAP to X99ST.CAP (if extension hidden, rename the name only, without adding the extension).
Save the renamed file on a FAT 32 formatted USB drive.
Connect it to the Flashback USB port (check the manual for locating it - near the digital audio port).
Don't start the board, just make sure that the power supply is connected to the motherboard and on.
Press the Flashback button for 3 seconds.
Wait until the process completes.

 

[markiux12]

I Downloaded the SABERTOOTH-X99-ASUS-3301.CAP zip, unzipped it and renamed it X99ST.CAP, And copied it into a 8Gb usb Flashed to FAT 32. After putting it into the usb port that the manual says, i press the button for 3 seconds, it stars blincking and after 5 seconds its on continuosly. (i read that thats a problem of name or extension, i tried the name withoy the .CAP, and didnt work. ( i have the ram and CPU on it, should i disconnect everything, or what could be the reason as why it doesnt work?. Thanks for your help

 

[alexoiu]

On the computer used for downloading and saving the BIOS file, uncheck "Hide extension for known file types" to make sure that the file on the USB drive is .CAP and not .CAP.CAP.
Try with different USB drive, if available.

 

[markiux12]

On the computer used for downloading and saving the BIOS file, uncheck "Hide extension for known file types" to make sure that the file on the USB drive is .CAP and not .CAP.CAP.
Try with different USB drive, if available.

I tried a different pen drive, and checked the extension and continues doing the same. At this point i supose i should contact Asus support unless you have another idea. Either way, if there isnt, thanks for all your help.

 

[alexoiu]

No problem. Try with the 3101 version too. See if still no go. try also FAT formatting the USB drive.

 

[markiux12]

No luck with3101. I really cant understand why it wouldnt work. As a last idea, i read that maybe the power supply could be a problem. I have a 600w. i think it should be fine at least to start up nd be able to get the bios on.

 

[alexoiu]

It should work. No idea what could be wrong. Can you remove the board's shield?

 

[markiux12]

I can try, what woud that be for?. As the MB is new i prefer not to touch to many screws in case i return it

 

[alexoiu]

I was thinking of replacing the board's BIOS chip, as it's on socket. You'd order one on ebay. Or... RMA the board.