[SOLVED] Xfx Rx 590 8gb fatboy Issue

[Klms]

So pretty much, I have had this card for close to a year and its already start giving me problems. Recently, when ever I would launch a game like fortnite, my whole pc will freeze, than my monitor will go black and come back up. I have the latest software and drivers installed. my psu is a Thermaltake 500 watts 80 plus. I had ran a benchmark test on it and the results appeard as to what it should be. I have 8gb ram and a i5 9400. I never really streamed or put my gpu under stress. What can and what should I do. Am I able to get a refund because of this??

 

[dotas1]

Thermaltake are mostly crappy PSUs. What is the EXACT model of it?
Better to list your full system specs as well.

 

[spentshells]

Thermaltake are mostly crappy PSUs. What is the EXACT model of it?
Better to list your full system specs as well.

They are a strange brand, pretty much anything under 700 is crap.
500 watt thermaltake is the issue almost for sure.

 

[Klms]

Oh quick update this has been happening to my brother aswell, he also has a amd gpu but its a rx 570, his system has a Corsair psu, I believe this is a graphiic driver issue from amd, they have the worst drivers

 

[Gam3r01]

Oh quick update this has been happening to my brother aswell, he also has a amd gpu but its a rx 570, his system has a Corsair psu, I believe this is a graphiic driver issue from amd, they have the worst drivers

AMD drivers had a bad reputation in the past, but have been relatively stable for a few years now.
Instead of working with an outdated notion, how about answering the posts already made with your full system specs, specifically the PSU?

 

[Klms]

I5 9400, H310 LGA 1151 DDR4, 4x2 patriot ram 2666mhz, 2TB segate HD,
Thermaltake Smart 500W ATX 12V V2.3/EPS 12V 80 Plus Certified Active PFC Power Supply PS-SPD-0500NPCWUS-W, Corsaire Carbide Gaming Case and then the gpu.