XP wont recognise DVD rom- ERROR 41

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
Device Manager says it loaded drivers, but cannot find hardware CODE 41.
Banging head against wall. Local repair centre says this is
impossible..???????
--
JamesB

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

ERROR 41 Microsoft says re-install. Have tried, no joy still says same.

"laidback" wrote:

> Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
> Device Manager says it loaded drivers, but cannot find hardware CODE 41.
> Banging head against wall. Local repair centre says this is
> impossible..???????
> --
> JamesB

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

laidback wrote:
> Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
> Device Manager says it loaded drivers, but cannot find hardware CODE
> 41. Banging head against wall. Local repair centre says this is
> impossible..???????

It might not be jumpered correctly.

Q

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Have tried replacement DVD rom - same. Have tried reinstalling known working
CD rom - same. Jumper set to Master. Have un and re seated cable contacts.

"laidback" wrote:

> Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
> Device Manager says it loaded drivers, but cannot find hardware CODE 41.
> Banging head against wall. Local repair centre says this is
> impossible..???????
> --
> JamesB

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Have also installed new IDE cable - no joy

"laidback" wrote:

> Have tried replacement DVD rom - same. Have tried reinstalling known working
> CD rom - same. Jumper set to Master. Have un and re seated cable contacts.
>
> "laidback" wrote:
>
> > Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
> > Device Manager says it loaded drivers, but cannot find hardware CODE 41.
> > Banging head against wall. Local repair centre says this is
> > impossible..???????
> > --
> > JamesB