XP was installed and working when we opened the case to redo the thermal grease for better cooling. Everything went back in and XP won't run. Here's the skinny...
1. System boots OK. I can press [Del] to get into the BIOS setup OK to change, save, etc.
2. After the normal BIOS messages, a black Windows screen appears with "Sorry for the inconvenience....", "Windows didn't start properly...", etc.
3. I can now choose between Safe Mode, Normal, etc.
4. I CAN'T because the keyboard doesn't work. XP can't see the kbd. I tried different keyboards (usb, ps2, etc.) / diffetent ports and get no response.
5. The screen times out and tries to start XP in normal mode.
6. After the splash screen, I get the infamous BSOD with a stop message, sometimes 0A, sometimes 8E.
I tried booting from the CD ("press any key to boot from the CD") but that doesn't work either because the system will not recognize the keyboard anywhere but in the BIOS setup. Bill's people won't talk unless I fork over $35. Any ideas?
1. System boots OK. I can press [Del] to get into the BIOS setup OK to change, save, etc.
2. After the normal BIOS messages, a black Windows screen appears with "Sorry for the inconvenience....", "Windows didn't start properly...", etc.
3. I can now choose between Safe Mode, Normal, etc.
4. I CAN'T because the keyboard doesn't work. XP can't see the kbd. I tried different keyboards (usb, ps2, etc.) / diffetent ports and get no response.
5. The screen times out and tries to start XP in normal mode.
6. After the splash screen, I get the infamous BSOD with a stop message, sometimes 0A, sometimes 8E.
I tried booting from the CD ("press any key to boot from the CD") but that doesn't work either because the system will not recognize the keyboard anywhere but in the BIOS setup. Bill's people won't talk unless I fork over $35. Any ideas?
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