Yamaha RX-V481 Net Radio - Please wait- RESOLVED

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Status
Not open for further replies.

ronczap

Honorable
Jan 15, 2017
23
1
10,525
Trying to listen to Internet Radio was working yesterday, but now it shows "Please wait" on the display. I have the latest firmware version (2.59).
Also the vTuner radio guide web page returns 404 error http://

Did Yamaha discontinue Net Radio?
 
Same in Italy. I can understand the disservices, but I can not understand why Yamaha has not warned its customers in advance. There is not even an official communication about it. I hope it's just a disservice of a few hours.
 
Hi,

Same problem in Romania, with a Yamaha WXC-50.
Yamaha will lose customers who bought their products for the advantage of a robust internet radio.
I am afraid that a switch to Tune In or other platform will not be easy, even with firmware upgrade.
At least, they should have announced us that the service ends today 🙁((
 


Yamaha might not have known about it - if there was a dispute with vTuner, vTuner might have just pulled the rug out from under them!
When I tried to call customer support, the message said they were experiencing heavy call volume.

When I tried the chat support, it said a 23 minute wait - but it was quicker than that.

 
WX-010 not do work in Austria. New musiccast 20 plays good internet radio. looks as vtuner is problem.
vtunerceo writes he switched off today. Yamaha does not know about this maybe.
 


Who knows if vturnerceo is really associated with vTuner at all?
He just joined this forum today...
 


In my Yamaha rcvr manual "Internet Radio" section it states:
This service may be discontinued without notice
 


 
Same issue in Belgium. Service discontiued this evening.
As I bougth my Yamaha ampi this WE, I though this was a config issue.
This is not the case and I lost my evening trying to find a potential issue.
Hope will be solved soon.
 
Using the WaybackMachine ( https://web.archive.org/web/*/www.vtuner.com/partners/index.html ), it seems Yamaha's logo was removed between feb 17th and apr 20th. I bought my two Yamaha receivers in june, one of them specifically to use internet radio (a WXA-50 in the kitchen), and from the looks of things, it may have to be scrapped already (?!). Can't imagine how it can be legal for them sell products that does not in fact offer the advertised features. Very anxious to see how this turns out.
 
Hello,
Same problem today in Paris (working fine yesterday) , Android App MusicCast Controller and Firmware of my streamer up to date (Yamaha WXC-50) .
Wrote a mail to Yamaha support which seems to be located in Germany (YAMAHA Europe).
 
Status
Not open for further replies.