Yamaha RX-V481 Net Radio - Please wait- RESOLVED

[ronczap]

Trying to listen to Internet Radio was working yesterday, but now it shows "Please wait" on the display. I have the latest firmware version (2.59).
Also the vTuner radio guide web page returns 404 error http://

Did Yamaha discontinue Net Radio?

 

[rnariman]

AS I understood it was only vTuner.

 

[jsmithepa]

With so many problems, this gotta be a server down situation. Nothing for you to do except to report the outrage and wait.

Unless,,, there is a way to specify the server... VPN?

 

[mijnpostbakje]

Same in the netherlands ...

 

[hajnalgy]

Same inHungary. :-(

 

[mgalvezmunoz.partner]

Same problem in Paris France
Update firmware doesn't change anything

 

[voltron76]

Same in Italy. I can understand the disservices, but I can not understand why Yamaha has not warned its customers in advance. There is not even an official communication about it. I hope it's just a disservice of a few hours.

 

[bouwmarkt-2]

same problems in the Netherlands, Yamaha RX-V477

 

[jzygmunt]

Same in Poland. I did network reconfiguration, firmware update, reset to factory settings etc. Didn't help.
Seems that servers are down:-(

 

[catalin.chita]

Hi,

Same problem in Romania, with a Yamaha WXC-50.
Yamaha will lose customers who bought their products for the advantage of a robust internet radio.
I am afraid that a switch to Tune In or other platform will not be easy, even with firmware upgrade.
At least, they should have announced us that the service ends today 🙁((

 

[ronczap]

Hi,

Same problem in Romania, with a Yamaha WXC-50.
Yamaha will lose customers who bought their products for the advantage of a robust internet radio.
I am afraid that a switch to Tune In or other platform will not be easy, even with firmware upgrade.
At least, they should have announced us that the service ends today 🙁((

Yamaha might not have known about it - if there was a dispute with vTuner, vTuner might have just pulled the rug out from under them!
When I tried to call customer support, the message said they were experiencing heavy call volume.

When I tried the chat support, it said a 23 minute wait - but it was quicker than that.

 

[henrik.gram]

Same problem here both with a Yahama YSP5600 and WXA-50 (norway).

 

[vadim.prodanov]

Same in Bulgaria...

 

[volkan991]

WX-010 not do work in Austria. New musiccast 20 plays good internet radio. looks as vtuner is problem.
vtunerceo writes he switched off today. Yamaha does not know about this maybe.

 

[ronczap]

WX-010 not do work in Austria. New musiccast 20 plays good internet radio. looks as vtuner is problem.
vtunerceo writes he switched off today. Yamaha does not know about this maybe.

Who knows if vturnerceo is really associated with vTuner at all?
He just joined this forum today...

 

[siourock]

Same problem in greece. On vtuner site yamaha is not appear as partner..... We must take a legal action against yamaha if the problem remains

 

[ronczap]

Same problem in greece. On vtuner site yamaha is not appear as partner..... We must take a legal action against yamaha if the problem remains

In my Yamaha rcvr manual "Internet Radio" section it states:

This service may be discontinued without notice

 

[grcooke]

Trying to listen to Internet Radio was working yesterday, but now it shows "Please wait" on the display. I have the latest firmware version (2.59).
Also the vTuner radio guide web page returns 404 error http://

Did Yamaha discontinue Net Radio?

 

[grcooke]

I am experiencing the same thing with a RX-V3900. Networked radio was functional yesterday but not today.

 

[fabiano_jun77]

Same problem here in Brazil! I hope it works again soon... it's really a good service.

 

[grcooke]

Yamaha is not listed as partner on tuner site from Canada

 

[fhn]

Same issue in Belgium. Service discontiued this evening.
As I bougth my Yamaha ampi this WE, I though this was a config issue.
This is not the case and I lost my evening trying to find a potential issue.
Hope will be solved soon.

 

[henrik.gram]

Using the WaybackMachine ( https://web.archive.org/web/*/www.vtuner.com/partners/index.html ), it seems Yamaha's logo was removed between feb 17th and apr 20th. I bought my two Yamaha receivers in june, one of them specifically to use internet radio (a WXA-50 in the kitchen), and from the looks of things, it may have to be scrapped already (?!). Can't imagine how it can be legal for them sell products that does not in fact offer the advertised features. Very anxious to see how this turns out.

 

[ronczap]

Just received an email from Yamaha Electronics Support -

As we look to resolve the situation and inform those affected by the problem, for the latest updates, please visit:

https://usa.yamaha.com/support/internet-radio-station-access-issues/index.html

 

[nicojohn.vincent]

Hello,
Same problem today in Paris (working fine yesterday) , Android App MusicCast Controller and Firmware of my streamer up to date (Yamaha WXC-50) .
Wrote a mail to Yamaha support which seems to be located in Germany (YAMAHA Europe).

 

[jsmithepa]

This service may be discontinued without notice

Deng the fine prints! 🙁 so much suing them.