Question Аre you using knowledge base software?

Apr 8, 2021
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We are looking for robust, not expensive knonwledgebase management software.

Mininmal requirements are

- we want to host it on our servers

- change colors/css to match our design

- ability to display content for different groups.

- and of course easy to use.
 

Ralston18

Titan
Moderator
My suggestion is that you expand on the necessary requirements - details matter.

Requirements must be quantifiable and specific.

Remember to take a look at your servers - most software lists hardware requirements in the form of "minimum", "recommended", and "best".

For example, RAM = 8GB, 16 GB, 32 GB respectively.

You do not want "minimum" and you do want as much "best" as you can afford.

Here is a link that includes a "checklist":

https://www.sweetprocess.com/knowledge-base-software/

Not sure how much information you may or may not wish to provide to get the checklist.

However, google "knowledge base software" for a broad list of products and listings. You will find many links and reviews.

And set a budget value beforehand : "not expensive" is relative.

Then, as you read and learn, revise your search criteria to focus in on products that appear to be a good match to your business and business requirements.

Hopefully you can get trial versions to test - determine if the software does indeed meet your requirements. Likely you will need to make some trade-offs.

Just my thoughts.....
 

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