Question 0% usage in task manager, uses only the intel hd graphics 4600

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DarKKruta

Jun 6, 2019
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I have this problem since 2018 and I cant seem to find a person that can solve it. I have a problem where everything is plugged and made sure and in nvidia graphics panel all is put to use the migrated nvidia graphics card, but the game I play it uses the intel hd graphics not the graphics card (GTX 760A btw) The only games it uses the graphics card is when I play fortnite and roblox. why??? I dont understand why not use it in every game I play?!?! (for example rocket league, league of legends, apex legends)
Here are some screenshot examples http://prntscr.com/ny8hvo
 
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boju said:
Since other games work i doubt it's a bios issue. Besides, your laptop probably needs the igpu, your monitor is connected to it and Nvidia routes video through the igpu. Disabling igpu = most likely no display if it's running Optimus gpu switching.

what laptop model is it?

People have had problems running Origin games with the gpu if settings haven't been changed to force the graphics card. They have solved the problem by doing what is shown in the guide if done properly.

Hopefully restarting the laptop and relaunching Origin will tell it's games to use the gpu instead.
Click to expand...
Its C560 All-in-One (Lenovo)
 
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boju said:
Since other games work i doubt it's a bios issue. Besides, your laptop probably needs the igpu, your monitor is connected to it and Nvidia routes video through the igpu. Disabling igpu = most likely no display if it's running Optimus gpu switching.

what laptop model is it?

People have had problems running Origin games with the gpu if settings haven't been changed to force the graphics card. They have solved the problem by doing what is shown in the guide if done properly.

Hopefully restarting the laptop and relaunching Origin will tell it's games to use the gpu instead.
Click to expand...
Also I dont use origin were talking steam games
 
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boju said:
Since other games work i doubt it's a bios issue. Besides, your laptop probably needs the igpu, your monitor is connected to it and Nvidia routes video through the igpu. Disabling igpu = most likely no display if it's running Optimus gpu switching.

what laptop model is it?

People have had problems running Origin games with the gpu if settings haven't been changed to force the graphics card. They have solved the problem by doing what is shown in the guide if done properly.

Hopefully restarting the laptop and relaunching Origin will tell it's games to use the gpu instead.
Click to expand...
If that is the case then resetting to default shouldn't turn off the iGPU, the default settings will have iGPU enabled.

Since you just mentioned that it is a laptop, the Del key might not work for getting to the BIOS, laptop BIOS like to customize literally everything - you'll have to find out how to get into BIOS for your specific laptop model online.
 
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Shektron said:
If that is the case then resetting to default shouldn't turn off the iGPU, the default settings will have iGPU enabled.

Since you just mentioned that it is a laptop, the Del key might not work for getting to the BIOS, laptop BIOS like to customize literally everything - you'll have to find out how to get into BIOS for your specific laptop model online.
Click to expand...
it said f1 or f2 or f12 and it didnt seem to get me into bios weird, I got into it one time several months ago I forgot what button it was im pretty sure it was f2 but doesnt let me go in there
 
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Shektron said:
If that is the case then resetting to default shouldn't turn off the iGPU, the default settings will have iGPU enabled.

Since you just mentioned that it is a laptop, the Del key might not work for getting to the BIOS, laptop BIOS like to customize literally everything - you'll have to find out how to get into BIOS for your specific laptop model online.
Click to expand...

I thought it was a laptop, It's this all in one. The innards would be similar anyhow i would have thought. https://www.lenovo.com/gb/en/desktops/lenovo/c-series/c560/
 
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boju said:
I understand there's more than one game having trouble, i just wanted to focus on one for now.

Give this a go.
https://support.lenovo.com/au/en/solutions/ht078706
Click to expand...
already did this, I have done almost everything to fix this but no luck and also cant get to bios im real sad
Shektron said:
If that is the case then resetting to default shouldn't turn off the iGPU, the default settings will have iGPU enabled.

Since you just mentioned that it is a laptop, the Del key might not work for getting to the BIOS, laptop BIOS like to customize literally everything - you'll have to find out how to get into BIOS for your specific laptop model online.
Click to expand...
 
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Shektron said:
If that is the case then resetting to default shouldn't turn off the iGPU, the default settings will have iGPU enabled.

Since you just mentioned that it is a laptop, the Del key might not work for getting to the BIOS, laptop BIOS like to customize literally everything - you'll have to find out how to get into BIOS for your specific laptop model online.
Click to expand...
when I spam f2 a thing popped up but then it dissapeared. it showed itself for like 0.5 seconds no idea if it was bios or not
 
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boju said:
f2, then you have a few seconds to see the message bottom of screen which button to press to enter bios.

Have you tried reinstalling nvidia drivers with Geforce Experience?
Click to expand...
I see it for a split second though and no I havent but I did reinstall nvidia drivers but not with geforece experience
 
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Searched this.
Lenovo (formerly IBM)

ThinkPad, IdeaPad, Yoga, Legion, H535, 3000 Series, N Series, ThinkCentre, ThinkStation



  • Press F1 or F2 after powering on the computer.
  • Some Lenovo products have a small Novo button on the side (next to the power button) that you can press (you might have to press and hold) to enter the BIOS setup utility. You might have to then enter BIOS Setup once that screen is displayed.
  • Press F12 to access BIOS.
  • Older Lenovo products allow access to BIOS using Ctrl+Alt+F3, Ctrl+Alt+Ins, or Fn+F1.
So F2, then F12.

Oem bios's are limited, might not be able to disable igpu.


Have you tried disabling igpu in device manager under display adapters?
 
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boju said:
Searched this.
Lenovo (formerly IBM)

ThinkPad, IdeaPad, Yoga, Legion, H535, 3000 Series, N Series, ThinkCentre, ThinkStation



  • Press F1 or F2 after powering on the computer.
  • Some Lenovo products have a small Novo button on the side (next to the power button) that you can press (you might have to press and hold) to enter the BIOS setup utility. You might have to then enter BIOS Setup once that screen is displayed.
  • Press F12 to access BIOS.
  • Older Lenovo products allow access to BIOS using Ctrl+Alt+F3, Ctrl+Alt+Ins, or Fn+F1.
So F2, then F12.

Oem bios's are limited, might not be able to disable igpu.


Have you tried disabling igpu in device manager under display adapters?
Click to expand...
which is igpu http://prntscr.com/nzg9x4
 
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Try this:

To enter BIOS by pressing Shift button + restarting the machine
  1. Log out of Windows and go to the sign in screen.
  2. Hold down the Shift key on your keyboard while clicking the Power button on the screen. Continue to hold down the Shift key while clicking Restart.
  3. Hold down the Shift key, the computer will open a bluescreen with the options to continue
  4. Click Troubleshoot --> Advanced options --> UEFI Firmware Settings --> Restart. You will enter BIOS setup utility interface.
 
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Shektron said:
Try this:

To enter BIOS by pressing Shift button + restarting the machine
  1. Log out of Windows and go to the sign in screen.
  2. Hold down the Shift key on your keyboard while clicking the Power button on the screen. Continue to hold down the Shift key while clicking Restart.
  3. Hold down the Shift key, the computer will open a bluescreen with the options to continue
  4. Click Troubleshoot --> Advanced options --> UEFI Firmware Settings --> Restart. You will enter BIOS setup utility interface.
Click to expand...
do I hold down shift key and click with my mouse "restart" or hold the shut down button on the side of computer which is like restart button
 
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