Question 12400F and RX 6600 system sometimes gives a 'no signal' error during games

Dec 2, 2024
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12400F and RX 6600 system sometimes gives a 'no signal' error during games. Just now, it happened in the game The Casting of Frank Stone™. This has occurred a few times. I ran a 30-minute FurMark test and 15-minute OCCT power and CPU+RAM tests. I also used the Windows Memory Diagnostic tool. No errors or shutdowns were detected!

RAM: XPG Gammix D30 2x8 RAM
Storage (SSD): WD SN570 500GB
Graphics Card: ASUS Dual AMD RX 6600
Motherboard: ASUS Prime H610M-K D4
Processor: Intel Core i5-12400F
PSU: FSP Hydro K Pro 500W 80+ Bronze


In the FurMark test, I enabled 8X MSAA, and the GPU was around 50°C, running at approximately 98% utilization. During the OCCT test, the CPU temperature never exceeded 83°C, or if it did, it certainly never hit 90°C.


Windows automatically generated a dumpstack.log and a Minidump file. I'm not sure if the two files are identical. If you can analyze these files and identify the issue, please let me know.


Note: This random 'no signal' error also occurred once or twice in Red Dead Redemption 2, particularly after changing game settings. It was resolved after updating the GPU driver, but I think it happened one more time afterward. When it also happened in this game, I started thinking it might be hardware-related. However, as I mentioned, no issues were detected in the tests I performed. The error occurred with both the 24.5.1 and 24.10.1 drivers.


BIOS is up to date. Drivers are up to date. Running Windows 11 24H2.


Minidump:
Download link


Dumpstack:
Download link
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

PSU: FSP Hydro K Pro 500W 80+ Bronze
How old is the PSU?

BIOS is up to date
BIOS version for your motherboard at the time of writing?

It was resolved after updating the GPU driver, but I think it happened one more time afterward. When it also happened in this game, I started thinking it might be hardware-related.
Can you elaborate on how you updated the drivers? Using DDU?
 
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Reactions: Prime777
Dec 2, 2024
2
0
10
Welcome to the forums, newcomer!

PSU: FSP Hydro K Pro 500W 80+ Bronze
How old is the PSU?

BIOS is up to date
BIOS version for your motherboard at the time of writing?

It was resolved after updating the GPU driver, but I think it happened one more time afterward. When it also happened in this game, I started thinking it might be hardware-related.
Can you elaborate on how you updated the drivers? Using DDU?

Thank you! When I bought my computer, the PSU came with it. I purchased my computer in 2023, so I’m not sure when the PSU was released, but I don’t think it’s too old. When I experienced this issue, my BIOS version was 3206, and now it’s 3403. I removed my GPU driver using DDU and then downloaded and installed the driver from AMD’s official website.