16 Gb RAM Installed, 7.9 Gb Available

[mynameslars]

Specs

Spoiler

Operating System
Windows 10 Pro 64-bit
CPU
AMD FX-8370 33 °C
Vishera 32nm Technology
RAM
16.0GB Single-Channel DDR3 @ 809MHz (11-11-11-29)
Motherboard
MSI 970A SLI Krait Edition (MS-7693) (CPU 1) 38 °C
Graphics
GN246HL (1920x1080@144Hz)
ORION (1360x768@60Hz)
4095MB NVIDIA GeForce GTX 970 (EVGA) 34 °C
4095MB NVIDIA GeForce GTX 970 (EVGA) 37 °C
ForceWare version: 364.72
SLI Enabled
Storage
232GB Samsung SSD 850 EVO 250GB (SSD) 30 °C
931GB Seagate ST1000DM003-1ER162 (SATA) 32 °C

Detailed RAM info

Spoiler

RAM
Memory slots
Total memory slots 4
Used memory slots 4
Free memory slots 0
Memory
Type DDR3
Size 16384 MBytes
Channels # Single
DRAM Frequency 800.0 MHz
CAS# Latency (CL) 11 clocks
RAS# to CAS# Delay (tRCD) 11 clocks
RAS# Precharge (tRP) 11 clocks
Cycle Time (tRAS) 29 clocks
Bank Cycle Time (tRC) 41 clocks
Physical Memory
Memory Usage 50 %
Total Physical 7.95 GB
Available Physical 3.97 GB
Total Virtual 17 GB
Available Virtual 12 GB
SPD
Number Of SPD Modules 4
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700 (667 MHz)
Part Number CMX8GX3M2A1600C9
Week/year 22 / 12
SPD Ext. XMP
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 457.1 MHz 6.0 6 6 17 22 1.500 V
JEDEC #2 533.3 MHz 7.0 7 7 20 26 1.500 V
JEDEC #3 666.7 MHz 9.0 9 9 24 33 1.500 V
XMP-1600 800 MHz 9.0 9 9 24 1.650 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMX8GX3M2A1600C9
Serial Number 1779459590
SPD Ext. XMP
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 444.4 MHz 6.0 6 6 16 23 1.500 V
JEDEC #2 518.5 MHz 7.0 7 7 19 27 1.500 V
JEDEC #3 592.6 MHz 8.0 8 8 22 30 1.500 V
JEDEC #4 666.7 MHz 9.0 9 9 24 34 1.500 V
XMP-1600 800 MHz 9.0 9 9 24 1.650 V
Slot #3
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700 (667 MHz)
Part Number CMX8GX3M2A1600C9
Week/year 22 / 12
SPD Ext. XMP
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 457.1 MHz 6.0 6 6 17 22 1.500 V
JEDEC #2 533.3 MHz 7.0 7 7 20 26 1.500 V
JEDEC #3 666.7 MHz 9.0 9 9 24 33 1.500 V
XMP-1600 800 MHz 9.0 9 9 24 1.650 V
Slot #4
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMX8GX3M2A1600C9
Serial Number 1511024134
SPD Ext. XMP
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 444.4 MHz 6.0 6 6 16 23 1.500 V
JEDEC #2 518.5 MHz 7.0 7 7 19 27 1.500 V
JEDEC #3 592.6 MHz 8.0 8 8 22 30 1.500 V
JEDEC #4 666.7 MHz 9.0 9 9 24 34 1.500 V
XMP-1600 800 MHz 9.0 9 9 24

So, I've had this issue in the past, and I figured that installing a brand new MOBO and brand new set of RAM sticks would fix it, but no such luck. I've tried just about every solution listed, including going into my new motherboards BIOS and manually setting my DRAM clock speed to 1600, and on my previous board I had tried resetting my mobo battery. I seem to be at a total loss here, can anyone help me out?

 

[Rogue Leader]

Manual does mention a resource issue but only if 8gb or more individual memory modules are used (to get to 32 gb).

He also said if he pulls out half the memory its still in half (so 8gb comes up as 4gb).

mynameislars

We have exhausted basically anything that can cause this. Is there ANY chance at all that a pin could be broken off on the processor.

I'm sorry to keep asking this but every time this question comes up, we get to this exact spot. And it turns out theres a broken or bent pin.

 

[mynameslars]

I'm going to run memtest and if nothing comes up I'll reinspect my cpu.

 

[Shaun o]

Just looked at page 1-14 of the manual.

It says : To ensure system stability, memory modules must be of the same type and density
in Dual-Channel mode.

If all four are then its got me foxed.

 

[Rogue Leader]

Just looked at page 1-14 of the manual.

It says : To ensure system stability, memory modules must be of the same type and density
in Dual-Channel mode.

Yeah but that still won't cause this issue, the computer would just crash. Also he has 4 identical 4 gb modules (either from 2 8gb kits or 1 16gb kit), they all have the same model number in his second ram info above.

 

[Rogue Leader]

I'm going to run memtest and if nothing comes up I'll reinspect my cpu.

Good idea, use a magnifying glass if you have one.

 

[mynameslars]

I meant to quote that, not to pick it as a solution. All the ram sticks are exactly the same.

 

[Rogue Leader]

I meant to quote that, not to pick it as a solution. All the ram sticks are exactly the same.

To confirm, I unselected it for you.

 

[mynameslars]

I found a single pin bent very, very slightly out of line. What would you guys recommend to put it back in place?

 

[Rogue Leader]

I found a single pin bent very, very slightly out of line. What would you guys recommend to put it back in place?

Bam, that will do it, I know seems crazy.

Do you have like a plastic knife? Something non conductive, that can do no damage. I have little plastic spades for just such an issue....

 

[mynameslars]

All I've got on me at the moment is a pocket knife. Would maybe a pin needle help?

 

[Rogue Leader]

All I've got on me at the moment is a pocket knife. Would maybe a pin needle help?

Nothing metal, maybe wood? Need to be VERY GENTLE. I mean... a pin maybe that would be ok, just because it is so thin and smooth as well. If you have nothing else.

 

[mynameslars]

Nevermind, got some tweezers and fixed the! Now I just have the issue of a teeny bit of thermal paste that made its way onto the pins. What's the safest way to remove it?

 

[Rogue Leader]

Nevermind, got some tweezers and fixed the! Now I just have the issue of a teeny bit of thermal paste that made its way onto the pins. What's the safest way to remove it?

some rubbing alcohol and a lint free cloth. Like a cloth you would use on eyeglasses.

worst case use a q-tip with rubbing alcohol, just be careful you don't bend anything....

 

[mynameslars]

Alright, everything is ready to go. Gonna install it again and hope it works right!

 

[Rogue Leader]

Alright, everything is ready to go. Gonna install it again and hope it works right!

Ok good let us know what happens.

 

[COLGeek]

I use the tip of a mechanical pencil to adjust CPU pins. Slow and easy does it.

 

[mynameslars]

Whelp, even after fixing the cpu, nothing changed. I have noticed though that Speccy reads the ram frequency as 666mhz. Could that be the culprit?

 

[COLGeek]

666 x 2 ͌ 1333. Remember, DDR = Double Data Rate. This is normal

 

[mynameslars]

Ah, I see. Maybe I'm just cursed with terrible luck then.

 

[mynameslars]

Well with further messing around I now how 12gb usable. Which is a step in the right dorection. It seems to be linked to my bios dram clock speeds.

 

[COLGeek]

You can also try bumping up the voltage (in your BIOS) in your memory settings. Do in baby steps, by the smallest increment.

 

[Rogue Leader]

Well with further messing around I now how 12gb usable. Which is a step in the right dorection. It seems to be linked to my bios dram clock speeds.

Did you try XMP with your memory, not sure if its XMP or not. also double check timings, latency, etc.

Maybe reset the BIOS as well (like pull the CMOS battery), this should force everything to be re-detected and may clear it (due to you fixing the pin)

 

[mynameslars]

Well, I fixed the RAM issue, but after rebooting I'm no longer getting any signal from my gpus. They turn on and the fans spin, but they don't transmit signals to my monitors.

 

[Rogue Leader]

Well, I fixed the RAM issue, but after rebooting I'm no longer getting any signal from my gpus. They turn on and the fans spin, but they don't transmit signals to my monitors.

Wait, what did you do to fix the ram issue? Its likely whatever settings you made is not allowing the PC to boot.

 

[mynameslars]

I changed the dram clock speed to one step over what it was previously, which gave me the full 16gb.