[SOLVED] 2080 ti massively underperforming

[Lenny123456]

Hi, I dont know what it is but my RTX 2080 ti is just massively underperforming.

Specs:
RTX 2080 Ti
i7-9700F
32 GB DDR4 HyperX
Corsair HX850 Platinum

Userbenchmark: https://www.userbenchmark.com/UserRun/35713040
I know these websites can be unreliable, but it checks out with game performance and comparing benchmarks with games.

Tried:
Updating BIOS
Overclocking but only a 2 - 5 % increase
3Dmark test also underperforming
Set NVIDIA control panel settings to maximum performance
Set Windows power settings to favor performance

Could airflow impact my GPU performance by this much? I dont have great airflow but I feel it definitely shouldn't be this bad.

 

[HaroldTheUnseen]

do a 3dmark run

 

[Lenny123456]

do a 3dmark run

https://imgur.com/a/UtQmuEH

View: https://imgur.com/a/UtQmuEH

Cant compare it to others, ''SystemInfo data is incomplete. (Some of the data could not be parsed) ''

 

[HaroldTheUnseen]

You got that error because you did not installed SystemInfo software. But it doesnt matter I did the comparison and its 1/3 slower compared to other 2080Ti's. I'd suggest that you refund this card and buy a new one. If you dont have a chance to refund download GPU-Z and watch your GPU voltage under load. And can you please give me the link to the benchmark result ?

 

[dotas1]

Try using DDU in safe mode to remove and reinstall your GPU drivers.

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

forums.tomshardware.com

 

[Lenny123456]

You got that error because you did not installed SystemInfo software. But it doesnt matter I did the comparison and its 1/3 slower compared to other 2080Ti's. I'd suggest that you refund this card and buy a new one. If you dont have a chance to refund download GPU-Z and watch your GPU voltage under load. And can you please give me the link to the benchmark result ?

https://imgur.com/a/lHMoP9s

View: https://imgur.com/a/lHMoP9s

 

[dotas1]

87C ! You can see in the PerfCap Reason says Thm which means thermal throttling. You need to make a more agressive fan curve and preferably improve your case airflow as well.

 

[Nemesia]

54% fan speed at 87C. Change that fan curve. What case do you have and what is your fan setup? Room temp?

 

[HaroldTheUnseen]

https://imgur.com/a/lHMoP9s

View: https://imgur.com/a/lHMoP9s

If you dont have a chance to buy a new case, i recommend that you take out the side wall of your case. That will help the air flow