Question A problem with ACME BH420 earbuds

Jan 7, 2021
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Hello there.
I have those earbuds: https://www.acme.eu/sites/default/files/files/support/2020/BH420_manual.pdf
I can successfully connect them to an iPhone SE of mine with Bluetooth. When they're connected, I have no problems with using it to listen to the audio.
The problem is that I can not connect those earbuds to the laptop of mine. When I turn on my earbuds to the "discovery mode", I press the "connect a Bluetooth device" button, but it does not find my Acme BH420 device. (http://prnt.sc/widylm, the language is in Lithuanian).
The description of my laptop:
Model - Samsung NP350V5C
Operation system - Windows 10
The things which I have already tried:
Updated Bluetooth drivers: https://prnt.sc/wie2xg I also tried to delete them and re-install them.
Made those things from "manual" to "automatic": https://prnt.sc/wie42k
Also, I have read on the Internet that the reason for this problem could be that these earbuds may not be compatible with my laptop. Could it be such a case? I can not seem to find the list of devices that these earbuds are compatible with.
I'm looking forward to hearing from You ASAP. Thanks.
P.S. Maybe I need to add some extra information about my laptop?
You should be able to see all of the details of the earbuds in the first link of this post.
 
I just checked your laptop and it shipped with window seven so it has a very old Bluetooth that is probably not compatible with the new Bluetooth 4.0 or 5.0 that your earbuds have

Also I find the name of the company humorous because Acme was always featured in Looney Tunes cartoons
 

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