Question ACER PREDATOR XB273KP RGB Light Sense not working

[Sephi_Toderas]

Hello,

I got this godly monitor Acer Predator XB273KP and it's working like a charm, but when I try to start RGP Light Sense, it tells me that my device is not supported.

I've contacted ACER, they wanted me to send them the monitor for testing, which at this point is not an option.

Any tips?

 

[Airz86]

Hey

I have the same issue and with the Acer display widget too. I contacted Acer and they told me to try the predator sense app, which also doesn't work, sigh. Cannot find a solution anywhere.

 

[Sephi_Toderas]

Hey

I have the same issue and with the Acer display widget too. I contacted Acer and they told me to try the predator sense app, which also doesn't work, sigh. Cannot find a solution anywhere.

I have bad news. You have to send it back to them so they update the firmware. No, it's not possible to do it yourself!

After they did that... it works now....

 

[Airz86]

Oh dear :/ okay well thanks for letting me know! Sucks big time

 

[Sephi_Toderas]

Oh dear :/ okay well thanks for letting me know! Sucks big time

It also fixes the Deep Sleep fan problem, so I'd strongly recommend you send it in for the update friend.