Question Alienware 17 AlienFX not working "Object reference not set to an instance of an object"

[jeremy0906]

Hello so i just bought a pre owned Alienware R4 17 from a local person and the laptop was in good condition, the only downside is that when he fresh installed the OS, the Alienware Command Center got erased, but when i updated all the drivers and installed the Alienware Command Center for Notebooks afterwards, the program opens up but im stuck on a prompt that says "Object reference not set to an instance of an object" i tried looking online for any related issues but nothing so far.

 

[Colif]

Shut down my machine. held my finger on the power button for 30 seconds. Turned it back on. Lights flickered when the desktop loaded. Now they are on and everything is back to normal.

https://www.dell.com/community/Alie...nware-17-Alien-FX-Command-Center/td-p/5630771

see if that helps