[SOLVED] All USB's shut off except one

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Hopsfy

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Sep 6, 2016
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18,535
So recently my cat spilled water on my corsair keyboard and it stopped working even after a thorough cleaning. I went to the store and bought a razor keyboard as a replacement. Since this has happened every now and again all my USB's except my keyboard shut off and then turn back on immediately. (Not actually sure if the keyboard shuts off but the lights stay on so I'm assuming it does while my RGB mouse pad, mouse, and headset turn off then back on(all corsair products)). I've noticed it also shuts off my xbox 360 controller as well. I've tried switching all the peripherals around and no matter the order the same thing still happens. I can't actually tell if my keyboard shuts off because when all my USBs connect my monitor freezes while it recognizes them for a second. Please help.

[System specs]

OS: Windows 10 Pro
CPU: AMD RYZEN 7 1700 @ 3.6Ghz
GFX Card: GTX 1080TI
RAM: G.SKILL Ripjaws V Series 16GB DDR4 @ 3333Mhz
Mobo: ASUS PRIME X370-A
PSU: CORSAIR HXi Series HX1000i 1000W 80 PLUS PLATINUM
Keyboard- Razor Huntsman Elite (new one)
CORSAIR Strafe RGB MK.2 Mechanical Gaming Keyboard (old one)
Mouse-Corsair Gaming Sabre RGB
Mousepad-CORSAIR MM800 Polaris RGB Mouse Pad
 
Solution
rocktalkrock
Hopsfy said:
Not sure why my hard drive would have anything to do with a UBS's, but i'm using a Samsung SSD 970 EVO Plus. As for my power option it's set to best performance.
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Have you read this post?

Help with USB Devices cutting out!

I'm looking for assistance in fixing my USB devices. They randomly cut out on occasion, and sometimes they will shut down entirely and require a full-on system reboot. The main problem is that my mouse will occasionally cut out for a second every thirty seconds or so. Keyboard will do this too...
forums.tomshardware.com forums.tomshardware.com
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rocktalkrock said:
You original System specs do not list any drives, are you using a NAS?
Are you using any old mechanical hard drives?
Under "Control Panel > Power Options", is it set to High Performance mode?
Click to expand...
Not sure why my hard drive would have anything to do with a UBS's, but i'm using a Samsung SSD 970 EVO Plus. As for my power option it's set to best performance.
 
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Hopsfy said:
Not sure why my hard drive would have anything to do with a UBS's, but i'm using a Samsung SSD 970 EVO Plus. As for my power option it's set to best performance.
Click to expand...
Have you read this post?

Help with USB Devices cutting out!

I'm looking for assistance in fixing my USB devices. They randomly cut out on occasion, and sometimes they will shut down entirely and require a full-on system reboot. The main problem is that my mouse will occasionally cut out for a second every thirty seconds or so. Keyboard will do this too...
forums.tomshardware.com forums.tomshardware.com
 
Upvote 1 Downvote
Solution
rocktalkrock said:
Have you read this post?

Help with USB Devices cutting out!

I'm looking for assistance in fixing my USB devices. They randomly cut out on occasion, and sometimes they will shut down entirely and require a full-on system reboot. The main problem is that my mouse will occasionally cut out for a second every thirty seconds or so. Keyboard will do this too...
forums.tomshardware.com forums.tomshardware.com
Click to expand...
My power options are set to balanced already. I'd rather not buy a self powered USB hub for this since I really don't think that that is the problem. Maybe as a last resort.
 
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