Question Amazon SES send e-mail to spam

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Aug 7, 2019
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Hey,

A question about sending BULK emails to users via Amazon SES, currently I use a home-made application where I can send BULK emails (newsletters) to users of this application.

Now many e-mails that are sent are received in the SPAM boxes of the users. How can I fix this? All e-mails are sent via Amazon SES and the problem mainly occurs on Office365 servers. We do not have the ability to whitelist our IP range among end-users. And so, would like to know what I could do from our side.

When I run a test via Litmus, I get back that certain e-mail servers have sent the e-mail to their spam box and that DKIM and SPF are being processed properly but the DMARC is not.

Thanks in advance!
 

Ralston18

Titan
Moderator
Any assistance with helping you to avoid or otherwise workaround anti-spamming would likely be a violation of Forum rules.

Be that assistance directed towards the email servers or towards the end-users who treat your emails as spam.

Closing thread accordingly.
 
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