AMD New Graphics Card Error

[Somewhiteguy123]

So I recently got a Radeon HD 7700 graphics card and installed it. I know the card worked fine originally because I know the original owner of the card and it always worked fine for them. Now, when I installed it everything was fine, not one error. After I installed the AMD-catalyst-14.x driver updates I started getting random black screens, they were temporary though and a message would pop up saying something like, '' Your display driver has crashed but has been successfully restarted''. This will happen numerous times at random times. The screen will also ((((Rarely)))) turns black, freezes, and then the computer will restart itself. How do I fix this? Where is the problem at? I have a feeling it's the drivers because whenever I remove the drivers there's no problem.... and it's not my power supply, I just got a new one that puts out around 700-800w.

Graphics/power/processor info - Graphics Card Manufacturer Powered by AMD
Graphics Chipset ASUS HD7790 Series
Device ID 665C
Vendor ID 1002
Subsystem ID 045A
Subsystem Vendor ID 1043
Graphics Bus Capability PCI Express 2.0
BIOS Version 015.032.000.001
BIOS Part Number 113-AD55400-100
BIOS Date 2013/03/13
Memory Size 1024 MB
Memory Type GDDR5
Core Clock in MHz 1075 MHz
Memory Clock in MHz 1600 MHz
Total Memory Bandwidth in GByte/s 102.4 GByte/s


Power Supply - ATX-CB700W

Intel Core i7-2600 CPU @ 3.4GHz, 8GB Ram

 

[jkhoward]

Downgrade the graphics card drivers to a version that works. The drivers are failing and Windows recovers them is the error that you are receiving.

 

[Somewhiteguy123]

Downgrade the graphics card drivers to a version that works. The drivers are failing and Windows recovers them is the error that you are receiving.

How do I figure out what drivers I need for my type of graphics card? Even the CD it came with has the same errors after I've finished installing the drivers. The problem only happens after drivers are installed*.

 

[swifty_morgan]

you're under powered or the card isn't any good.

maybe try going into the device manager and roll back drivers. that should reinstall the ones that were there that worked.......... unless you went install happy and installed more than one driver..............

 

[jkhoward]

So what you are saying is that no matter what drivers are installed this issue occurs? What driver versions were the drivers on the disk?

 

[Somewhiteguy123]

The CD is called, '' Driver & GPU Tweak''. My graphics card is a Asus model, and the CD V is V1111. I'll install it right now to check the AMD driver version, I forgot what it was.

 

[Somewhiteguy123]

Display Driver 12.101.2 for win7/win8
AMD - Catalyst Install Manager - Version 8.00.0911
ASUS APRP 1.0.0.21
Catalyst Version is 14.4

Side note ((( Now it's doing that random black screen stuff. ))) - The black screens last like 1-2 seconds each, and go back to whatever I was on previously.

 

[swifty_morgan]

what power supply do you have?

 

[Somewhiteguy123]

Graphics Card Manufacturer Powered by AMD
Graphics Chipset ASUS HD7790 Series
Device ID 665C
Vendor ID 1002
Subsystem ID 045A
Subsystem Vendor ID 1043
Graphics Bus Capability PCI Express 2.0
BIOS Version 015.032.000.001
BIOS Part Number 113-AD55400-100
BIOS Date 2013/03/13
Memory Size 1024 MB
Memory Type GDDR5
Core Clock in MHz 1075 MHz
Memory Clock in MHz 1600 MHz
Total Memory Bandwidth in GByte/s 102.4 GByte/s


Power Supply - ATX-CB700W

Intel Core i7-2600 CPU @ 3.4GHz, 8GB Ram

 

[swifty_morgan]

the PS isn't great........ but anyways.............. uninstall the drivers from add/remove programs. reboot. let windows find card. go to windows updates and install goodies from there., reboot/play/what happens?

 

[Somewhiteguy123]

But is the PS Good enough though? I mean, it should supply enough power. The black screens can happen on something as simple as opening google chrome.

 

[swifty_morgan]

update flash player?

did you also go to windows updates?

did you do what I asked above?

 

[Somewhiteguy123]

update flash player?

did you also go to windows updates?

did you do what I asked above?

I went to the windows updates after I did what you told me to do above, and windows updates said there was nothing to update. ( I removed the drivers like you asked. )

My flash player is up to date.

 

[swifty_morgan]

the idea was to uninstall the driver first/reboot and then go to windows updates.

what motherboard are you putting this on?

 

[Somewhiteguy123]

Motherboard
Manufacturer Dell Inc.
Model 0Y2MRG (CPU 1)
Chipset Vendor Intel
Chipset Model Sandy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model H67
Southbridge Revision B3
System Temperature 39 °C
BIOS
Brand Dell Inc.
Version A06
Date 10/17/2011

 

[swifty_morgan]

did you go into the BIOS and enable the pci-e slot/PEG/or set graphics to "auto if it's there?

you said you installed the card and it worked great.................. did you install a driver for the card? what was it ( prior to the one you said is giving you problems. ............ is the monitor hooked to the card or the motherboard?

if you uninstall drivers ( add/remove programs ) and reboot. then go to windows updates, what happens then?

 

[Somewhiteguy123]

did you go into the BIOS and enable the pci-e slot/PEG/or set graphics to "auto if it's there?

you said you installed the card and it worked great.................. did you install a driver for the card? what was it ( prior to the one you said is giving you problems. ............ is the monitor hooked to the card or the motherboard?

if you uninstall drivers ( add/remove programs ) and reboot. then go to windows updates, what happens then?

The card has great graphics when I update to the modern AMD driver versions, I tested it on various things. However, the black screens randomly happening was the problem. The black screens would usually last 1-4 seconds long and then the display would come back, but the black screens were frequent and usually happened whenever I'd open the internet explorer, search things, or start up a game. I tried uninstalling/rebooting and checked windows updates, there's no update available. According to the updates, everything is already up to date.

Is it possible that maybe I downloaded the drivers and it was a corrupted file that is somehow not getting entirely deleted? So when I re install the drivers the error is still the same? I can't figure out the problem.
( It's connected to the graphics card )

 

[swifty_morgan]

what about the monitor?......... can you try another or hook the pc to a tv?......... also, have you tried tightening the cable at both ends? have you tried another cable?

 

[Somewhiteguy123]

what about the monitor?......... can you try another or hook the pc to a tv?......... also, have you tried tightening the cable at both ends? have you tried another cable?

Yes, yes, and yes. I've tried all of that, still the same error with the, '' Display drivers have crashed, successfully restart driver'', everytime it black screens.

 

[swifty_morgan]

either the slot on the board is bad or the graphics card is shot.
try a 12 series driver.............................

go into the device manager and uninstall card. reboot. let windows do it's thing.