OK, to get it straight -- they died the same month... Why would cap's die at the same time? Easy. They were made at the same time, had the same electrical load/over current. Now, why would a $5000 load balancing system from APC stop this load from damaging the other devices (some even more sensitive than the dell power supplies) not fail? Why, because they are made with decent parts (talking about 3 phase motor controllers, that need the freq within 10% of 60hz...
I'm not saying we don't have other dells that haven't lasted. We have 2 precision 370's that one the PS fan is dead (and have a new ps on the way.) They used a cheap sleave bearing fan. Why not ball bearing? Another 2cents on the quality is too much to swallow. I agree, falure is part of doing biz, however, at what point is failure beyond acceptable levels? No, comptuers shouldn't last for ever, that is true. However, if properly maintained, they should last for more than 2, or 3 years. Why does the secretary who does nothing but type quotes need a brand new computer? It's easy, she gets the near to EOL machines -- and I can tell you. The old dells (P3 and lower) were kick ass machines, quality is in the toilet. For dell , every day is another turd out of the chute. Some day the toilet will overflow and the mess that is dell well be on all of our shoes...
If I had a choice at work, we would be 100% dell free (except rebranded devices.)
The rip off is when you expect a new computer, within warnt period to not have issues. One or two in a batch is ok, all of them around the same time isn't... And to recap our PS issue, they sent 350W replacements (altho referbs, but that is expected.) Why would they do this? If the org. parts were good enough why the upgrade from 200W to 350W? The engineers Fcked up and they know it, I'm not the only one who's had problems with this same line of computers... In short, if you don't buy one of the $2K machines now a days, expect it to die.
Another issue for you to chew on. My friend works for the local school board. They got a batch of new optiplexes (don't recall the model, but that doesn't matter)
Bog standard P4 3.2GHZ HT, with 2GB of ram, 25% of them arrived with bad ram.. How does this happen? Failure rate of 25%? That's unacceptable IMO. (They did get new ram for the machines, and they are fine now, but who pays for the over time? Dell? Nope, you and I paid for it.)
Shit does happen, however, if your house collapsed on you, and the builder said "well shit happens, deal with it" are you going to spend the money to rebuild? I hope you aren't that dumb. You'd prolly sue. (I know I would.) Stuff does happen, BSOD on brand new computers, that the Tech tells you "yeah, we've had issues with HT and it causing BSODs under XP" isn't shit happening, it's bottom quality.
I agree, there isn't any point in in this thread with you anymore, you are a Dell Fanboy, lets face it. Even if I brough all 12 of those computers to you before they died with the random reboots etc before they died, with a tester (not one of those cheap LED ones, the one that trace the power output) you'd still say "well, it can't be a bad power supply, that just never happens. Dell is god, bow down!!"
I don't buy dell at home, I have a 486 that is running just fine on it's org 2GB HDD. Why? 'Cause I know what are quality parts, and Dell doesn't use them. Bottom line, you can't sell quality for $500. You scrimp here, pinch there, at the end you have a pile of poo.
