News AMD's desktop PC market share skyrockets amid Intel's Raptor Lake crashing scandal — AMD makes biggest leap in recent history

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.

Ogotai

Reputable
Feb 2, 2021
394
247
5,060
ntel did deal with the voltage problem because it did increase the risk of early failures. And it was receiving a lot of publicity. But the reports of problems suspiciously ceased as if there weren't any more. Not having any more problems with most bioses not fixed is impossible with widespread and persistent failures. 0% =/= 100%
yea, for now.. regardless, no one knows for sure if the issues are fixed, for at least 6 months. but because of the issues, as i said.. there is little trust in intel, those i know will not be buying intel, they dont want to risk their money, but hey if you are so confident, you buy their boards and cpus for them, and they will use them.. if not, they are buying amd...
 

MooseMuffin

Distinguished
Oct 31, 2006
157
17
18,695
I suppose if you want to be optimistic for Intel, there's probably only so much more performance left to squeeze out of ryzen outside of node shrinks, whereas intel is on a new design that likely has lots of room for improvement. Still, they're in a tough spot, and that's not even accounting for new competition from ARM chips.
 
Mar 10, 2020
420
384
5,070
I suppose if you want to be optimistic for Intel, there's probably only so much more performance left to squeeze out of ryzen outside of node shrinks, whereas intel is on a new design that likely has lots of room for improvement. Still, they're in a tough spot, and that's not even accounting for new competition from ARM chips.
Zen 5 is a newish platform, the IO die is probably due for replacement… then plenty more to come .
 
  • Like
Reactions: bit_user and rm12

txfeinbergs

Prominent
Mar 22, 2023
32
47
560
Can you prove the instability was widespread and wasn't just a tech media frenzy? Because outside of a few well publicized incidences and Puget System's refutation of the widespread issue, things have been silent.

If it really is widespread then there should be a steady stream of failures. If there isn't then it was a tech media tall tale.
When a very popular game like Black Myth Wukong has to put disclaimer on the front of the game explaining that it might crash because of the Intel CPU, I would consider that to be pretty damning.
 

rluker5

Distinguished
Jun 23, 2014
901
574
19,760
https://community.intel.com/t5/Blog...n-Desktop-Instability-Root-Cause/post/1633239

Intels own blog. And Jon Bach is on the Intel board of advisors. Whether or not his comments are made in good faith there is a conflict of interests.
That agrees with what I stated on post #25.

And the only information I could find on Jon Bach being on the Intel board of advisors is from his Puget biography: "In addition to his role at Puget Systems, Jon also represents the company on the Intel Board of Advisors, which helps Intel see the real-world application of their products, and how to better serve their users." which makes it look like Intel deals with customers like Nvidia deals with game devs: they try to keep in contact to deal with their wants and concerns. Seems like a fancy title for being in a slightly exclusive customer service club that probably all larger OEMs have members on. If this is a paid position then there is a conflict of interest, but if it isn't then it is only an indication of Jon Bach doing his job running Puget.
 
Mar 10, 2020
420
384
5,070
That agrees with what I stated on post #25.

And the only information I could find on Jon Bach being on the Intel board of advisors is from his Puget biography: "In addition to his role at Puget Systems, Jon also represents the company on the Intel Board of Advisors, which helps Intel see the real-world application of their products, and how to better serve their users." which makes it look like Intel deals with customers like Nvidia deals with game devs: they try to keep in contact to deal with their wants and concerns. Seems like a fancy title for being in a slightly exclusive customer service club that probably all larger OEMs have members on. If this is a paid position then there is a conflict of interest, but if it isn't then it is only an indication of Jon Bach doing his job running Puget.
Your question on #25, how is he more affiliated with Intel…. He is on their advisory board. Whether paid or not it’s a conflict.
 
  • Like
Reactions: bit_user and rm12

rluker5

Distinguished
Jun 23, 2014
901
574
19,760
When a very popular game like Black Myth Wukong has to put disclaimer on the front of the game explaining that it might crash because of the Intel CPU, I would consider that to be pretty damning.
It would be if the were crashing were more prevalent than 2 users on Steam that fixed their problems because it was something other than the CPU being degraded, but had a lot of trolls telling them it was.
Your question on #25, how is he more affiliated with Intel…. He is on their advisory board. Whether paid or not it’s a conflict.
So any game devs that work with AMD for drivers have conflicts if they comment on Intel CPUs, like that one game dev with their dinosaur simulator game that had all of the Intel CPU issues? Can we toss that evidence out as well?
 
Mar 10, 2020
420
384
5,070
So any game devs that work with AMD for drivers have conflicts if they comment on Intel CPUs, like that one game dev with their dinosaur simulator game that had all of the Intel CPU issues? Can we toss that evidence out as well?
Not quite, the dinosaur guy had issues with Intel kit he had paid for.
Puget make money from Intel product. It is in their interests to ensure that their majority processor supplier are seen in a good light. The boss is on an Intel advisory board. It is a conflict of interest at best.
 
  • Like
Reactions: bit_user and rm12

qwertymac93

Distinguished
Apr 27, 2008
115
57
18,760
If you go to dell.com/support right now and type any desktop serial number that was sold with a 13th or 14th gen Intel CPU, you will see a bright yellow banner at the top of the screen stating that your product was sold with a 13th/14th gen Intel CPU and instability/crashes are known, including a link explaining it that it's a voltage issue that causes permanent physical damage to the CPU, and it's Intel's fault. Dell is a huge supplier to businesses and enterprise, that banner alone could cause machines to be dumped in the trash and replaced if the right people see it. AMD and even Qualcomm chips will be sold.

A lot of businesses use nothing but Web browsers and office apps, both of which run very well on Snapdragon X. Windows 365/Azure Virtual Desktop connections run fine, too.
 

rluker5

Distinguished
Jun 23, 2014
901
574
19,760
Not quite, the dinosaur guy had issues with Intel kit he had paid for.
Puget make money from Intel product. It is in their interests to ensure that their majority processor supplier are seen in a good light. The boss is on an Intel advisory board. It is a conflict of interest at best.
Puget also makes money selling AMD products, it was in their article. But if Jon Bach just advises Intel on Puget's hardware use of their CPUs, isn't that equivalent to working with AMD on software use of their product? Dinosaur guy is a much smaller sample size than Puget though. If Jon Bach is paid to do this it would be more similar to a game dev having their game being an AMD sponsored title.
 
Mar 10, 2020
420
384
5,070
Puget also makes money selling AMD products, it was in their article. But if Jon Bach just advises Intel on Puget's hardware use of their CPUs, isn't that equivalent to working with AMD on software use of their product? Dinosaur guy is a much smaller sample size than Puget though. If Jon Bach is paid to do this it would be more similar to a game dev having their game being an AMD sponsored title.

I said the following: “ interests to ensure that their majority processor supplier”

I know they sell AMD. Their majority supplier is Intel, the company with which the boss is really friendly.
 
  • Like
Reactions: bit_user
Nov 8, 2024
1
1
10
Can you prove the instability was widespread and wasn't just a tech media frenzy? Because outside of a few well publicized incidences and Puget System's refutation of the widespread issue, things have been silent.

If it really is widespread then there should be a steady stream of failures. If there isn't then it was a tech media tall tale.

Gamers Nexus did a well researched piece on the failures and Intel's lies...
View: https://www.youtube.com/watch?v=b6vQlvefGxk


As others have pointed out, Intel stability issues using 13th& 14th gen processors is all over the place, including warnings from Epic Games, Alderon Games, Warframe, Dell, nVidia, and others.
 
  • Like
Reactions: bit_user

TheHerald

Respectable
BANNED
Feb 15, 2024
1,633
501
2,060
Intel acknowledged the problems eventually. They acknowledged the problems after blaming motherboard manufacturers, Nvidia drivers/software, long standing code used for decompression, users for overclocking, the janitor for locking the door the wrong way etc etc..

Puget use a custom puget setup and they had increased in the field failures, their intel affiliated boss tried to minimise the situation but…

You drew your conclusions. I won’t be recommending Intel to anyone I like.
Come on now, honest to god, whenever I hear "Intel affiliated" im writing that person off as too far gone to talk to. Overall you haven't given me that impression but you need to stop this kind of argumentation.

I heard the same thing about adobe (intel is paying them bags of money), Phoronix (the guy doing the tests is intel affiliated) and basically every company under the sun is supposedly getting bribed by Intel and nvidia. And yet when AMD actually makes good CPUs, phoronix has them topping the charts and they are chart toppers in Adobe photoshop as well. Even tom's hardware had a huge reputation for being Intel friendly, and yet check their reviews. AMD cpus are topping their c harts.
 

TheHerald

Respectable
BANNED
Feb 15, 2024
1,633
501
2,060
mers Nexus did a well researched piece on the failures and Intel's lies...
View: https://www.youtube.com/watch?v=b6vQlvefGxk


As others have pointed out, Intel stability issues using 13th& 14th gen processors is all over the place, including warnings from Epic Games, Alderon Games, Warframe, Dell, nVidia, and others.
Gamers nexus did no such thing. He is a drama channel, not a research channel. How do I know? Check the 45 minute mark. What researcher that has any freaking respect for himself and his work would read the entire page spending 5 minutes on it and then quickly SCROLLING as fast as humanly possible through the most relevant data in that entire page just because it goes against what his conclusion is?

Researching means following the evidence to get to a conclusion. That video is anything but research, it is just a drama peace.
 
  • Like
Reactions: rluker5

rluker5

Distinguished
Jun 23, 2014
901
574
19,760
Gamers Nexus did a well researched piece on the failures and Intel's lies...
View: https://www.youtube.com/watch?v=b6vQlvefGxk


As others have pointed out, Intel stability issues using 13th& 14th gen processors is all over the place, including warnings from Epic Games, Alderon Games, Warframe, Dell, nVidia, and others.
The news and hype was all over the place, and there were reported issues, but it seems like the issues stopped happening. Nvidia's reports were legit-there is an issue with motherboards excessively undervolting those CPUs under load with their default LLC settings. That is where the UE5 stuff comes from. Some motherboards also have default settings that expose those CPUs to over 1.6v, largely because of the voltage fluctuation from their LLC settings. That has resulted in a small amount of CPUs degrading, except in the case of Alderon games where the guy running them is apparently had all of his stuff break for reasons that didn't happen to everyone else. Someone on this thread mentioned a warning on the game Black Myth Wukong, but apparently there weren't enough people having problems to register more than a couple problem threads (one overclocked) for that game on Steam. Probably hundreds of thousands playing that game on 13th and 14th gen i9s and i7s. Why have the reports ceased? If it is an ongoing issue you would think the issue would be ongoing, not over. The only thing that seems to be ongoing is the hype, often driven by AMD trolls.

Steve makes it seems like most if not all of those CPUs will have problems when the reality is showing very few.
He is just lying either for personal emotional reasons and/or for clicks.