Question Anime Matrix not working on ASUS laptop (some of them do) ?

[sahilmotyar0]

Hey!
On my overly expensive 2022 ASUS G14 laptop I used to have Anime Matrix working but after I gave it to a service center for hinge replacement, it stopped working and now after 3-4 months 2 of them started working again but on their own. Tried to reinstall Armory Crate but the option for Anime Matrix disappeared. Is there any way to get it back instead of going to a service center?

 

[COLGeek]

You looked here for more info?

[Gaming NB] AniMe Matrix™ Display - Introduction | Official Support | ASUS Global

 

[sahilmotyar0]

You looked here for more info?

[Gaming NB] AniMe Matrix™ Display - Introduction | Official Support | ASUS Global

I did but nothing valuable achieved unfortunately

 

[COLGeek]

Understood. What is the full/exact model number of your G14?

 

[sahilmotyar0]

Understood. What is the full/exact model number of your G14?

ROG Zephyrus G14 GA402RK

 

[COLGeek]

Did you download the apps directly from here?

ROG Zephyrus G14 (2022)

2022 ROG Zephyrus G14 is powered up with an AMD Ryzen™ 9 series CPU, up to Radeon™ RX 6800S GPU with MUX switch, a vapor chamber and liquid metal. 16:10 aspect ratio, QHD 120Hz or FHD 144Hz panels with Pantone® Validation. Upgraded AniMe Matrix™ sports more vivid animations.

rog.asus.com

 

[sahilmotyar0]

Did you download the apps directly from here?

ROG Zephyrus G14 (2022)

2022 ROG Zephyrus G14 is powered up with an AMD Ryzen™ 9 series CPU, up to Radeon™ RX 6800S GPU with MUX switch, a vapor chamber and liquid metal. 16:10 aspect ratio, QHD 120Hz or FHD 144Hz panels with Pantone® Validation. Upgraded AniMe Matrix™ sports more vivid animations.

rog.asus.com

yes.

 

[COLGeek]

Do you have an older version of the app? One possibility is that the feature has been removed from the current version.

 

[sahilmotyar0]

Do you have an older version of the app? One possibility is that the feature has been removed from the current version.

no not really, i saw a reddit post and downloaded the latest version from the very website you tagged

 

[COLGeek]

no not really, i saw a reddit post and downloaded the latest version from the very website you tagged

Understood. Was just wondering from the perspective that you might have save from when you originally installed it (like in your Downloads folder).

 

[Randi Poling]

Sounds potentially hardware related, maybe a ribbon cable thats loose and just makes enough contact for it to work?