Ask Me Anything - Official Logitech G Representatives

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AndrewFreedman

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Tom's Community Ask Me Anything - Logitech G
Ever wanted to ask one of the big hardware or software giants something directly? Why did they do that? Where did the idea come from for that last product? What’s in store next? Well, now you have the chance!

Tom’s Hardware and Tom's Guide are proud to announce our latest installment of ASK ME ANYTHING.

On Wednesday, December 17th, we’ll be hosting the next in a series of Tom’s Community Ask Me Anythings with our wonderful guests from Logitech G. They'll be answering all of your in-depth questions posed by you, our audience.

This thread will be unlocked, open and live for 24 hours starting at 12:00 p.m. eastern on December 17th, and questions will be moderated and supervised by Tom’s Hardware Senior Community Manager, Joe Pishgar, and a full team of Senior Moderators.

Ask Me Anything Rules
• No tech support questions, as these require in-depth personal follow-up and diagnostics.
• All Rules of Conduct apply.
• Keep questions direct and to the point.
• Avoid opinion bias - ie: "Why are all your products awesome/horrible?"
• Be respectful of our guests, no insults, no leading questions.
• Do not post duplicate questions or repost your question multiple times.
• Not all questions may be answered. Questions may not be answered in the order in which they are received or posted.

To reiterate: No opinion bias, insults, leading questions, or breaking the Rules of Conduct. Breaking these rules may result in a one-day ban.

Only registered users will be able to ask questions, so if you haven’t yet, be sure to register now for your chance to participate!

The official representatives will reply periodically over the time the AMA is active using recognized, verified accounts.

Please join us on this date to throw your questions into the mix and ask Logitech G what you've always wanted to ask!

What: Ask Me Anything – Logitech G
When: Wednesday, December 17th, 12:00 p.m. EST
Where: This thread! Keep it locked!

Our Guests from Logitech G are:

• Brent Barry, Head of Marketing (LogitechG_Brent)
• Chris Pate, Product Manager (LogitechG_Chris)
• Vincent Tucker, Director (Logitech G_Vincent)

Note: This thread is now closed!
 
Hi,
Will Logitech ever make ultra-customizable mice like the Mad catz R.A.T series?

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
 

Leoso

Honorable
Aug 6, 2012
34
0
10,530
0
All your mechanical keyboards (except the 910) are tactile, are you going to release linear keyboards as they are the most popular for gaming?

There have been complaints about broken keycaps in the G710+, have you addressed this issue?

Hows been the feedback on the 910, a lot of people complained about the membrane feel, will you keep cherry mx on some keyboards in the future?

What are you working on now? Are we going to see new mouse and keyboards from you next year?

Do you have any plans to bring back the legendary G9 to the market?


Thank you
 
Greetings!

My question to our esteemed guests is:

Looking at the various ventures you're putting your foot into, like the recent Harmony smart remotes, can we expect you to indulge in the networking sector anytime soon? More specifically, routers. And are wireless chargers on the cards too? Would love to hear about expansion plans in new sectors (like networking, etc) in the next year!

-MeteorsR
 

Andy Yang

Reputable
Dec 17, 2014
4
0
4,510
0
Does Logitech have new gamepads planned? The F310 through F710 series have gone EOL, with the F510 nearly impossible to find now.
 
Can you briefly touch on your POV regarding tilt wheels on gaming mice? I love them (for "target next"/"target previous" or for weapon toggling), but so few gaming mice seem to have them, preferring additional buttons by the thumb. Are they unusually expensive to implement, or to make sufficiently durable?
 

Illumynization

Honorable
Nov 12, 2013
817
0
11,360
140
I love the precision offered by the performance MX dark field technology.
After using it for so long I wore out the rubber padding all over the mouse.

I bought a g700s because it's the same shape but I would really like to see the dark field laser implementation into gaming mice. It just doesn't feel the same without it.

Think you guys could take a crack at it?
 

LogitechG_Brent

Reputable
Dec 10, 2014
5
0
4,510
0
Hello everyone and thanks for joining us! We love to talk about gaming and the science behind technology. We will answer all of the questions we can today, but please understand that we can't really answer questions about our forward looking product road map.
 

LogitechG_Chris

Honorable
Dec 12, 2014
20
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10,510
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As with most features, gamers tend to have very strong opinions about whether tilt wheels are good for gaming or not. So we include the feature in some of our mice, and don't include it in others. In this particular case G502, G600, and G700s all have tilt function, while G302, G402, and G602 don't. It's really a matter of making as many people happy as possible.
 

LogitechG_Chris

Honorable
Dec 12, 2014
20
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10,510
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Honestly, Darkfield is really not suited for gaming. Its responsiveness and accuracy are much more oriented around standard office use. Not all sensors feel alike, and moving from the Performance MX to G700s definitely brings a change in tracking feel.

 

S117

Reputable
Dec 17, 2014
2
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4,510
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Having used a Logitech G910 Orion Spark keyboard, I can say that the keyboard is superbly designed (except maybe for the contoured shapes of the keys, but to each his own) . However, the Logitech Gaming Software that controls the lighting effects on the keyboard is lacking in content and features. Are there any current plans to implement per profile lighting effects that can be imported/exported and other features? I would like to see something similar to the level of customization that the Corsair Utility Engine (C.U.E) offers for Corsair's Vengence RGB line of keyboards.

Thank You
 
Any chance we'd see a mouse with adjustable sensitivity for the mouse buttons? I have a tendency to mistakenly press the right mouse button in shooters especially when I'm tired (zooming out when I don't mean to). I would like to see either an adjustable setup for the buttons or an FPS mouse with a right mouse button that actually takes more force to register.
 

Andy Yang

Reputable
Dec 17, 2014
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Can you elaborate on the G302's "Metal Spring Button Tensioning System"? Exactly what's under the button that makes a difference? Also, I could feel a slight difference between the left and right mouse buttons, as if the right button is very slightly damper. Is that just me, or there actually is a difference?
 

LogitechG_Chris

Honorable
Dec 12, 2014
20
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10,510
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There is literally a small spring attached to the topcase. It is designed to remove pre-travel by ensuring the actuator on the underside of the keyplate is always in contact with the microswitch. The challenge with this type of design is doing it in a way that is both effective and doesn't cause unintended clicks.

Minor differences in left/right button feel are likely due to mechanical part tolerances. They're designed to feel as similar as possible.

 

LogitechG_Brent

Reputable
Dec 10, 2014
5
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4,510
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We currently have 3 USB 7.1 headsets: the G430, G35 and the wireless G930. I can't really discuss future product plans, but we always have interesting improvements and innovation in the hopper.
 

LogitechG_Chris

Honorable
Dec 12, 2014
20
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10,510
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F310 and F710 are still live products. F510 was discontinued, though.
 

Tatus

Reputable
Dec 16, 2014
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The G910 Orion Spark was announced a few months ago.. The local stores announced, that it would most likely be available in the beginning of December this year.. As time passes, the deadline keeps getting pushed more and more forward.. Latest estimate is sometime in January..

I am talking about the Nordic version of the G910..

Any idea, when it actually will be available in stores in the nordic countries / Denmark?
 

sbuck34

Reputable
Dec 17, 2014
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4,510
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Hey logitech how come the gaming headsets are no in the gaming forums on your Forums site like there in Headphones / Headsets / Microphones but aren't they a gaming headset it should be with the others ?
 

LogitechG_Brent

Reputable
Dec 10, 2014
5
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4,510
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Yeah, that is odd. I just asked the folks who manage our forums to make that change.
 

hysteria357

Honorable
Oct 24, 2013
360
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10,960
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Hi, Thanks for doing this AMA. I have a couple questions.
1. Are you allowed to comment on a possible successor to the Driving Force GT or the G27? I really want to buy one, but I cant help but feel like theres a new one coming up.
2. Do you plan on selling replacement keycaps for the G710+? I have a single broken key and I'd be willing to buy a whole new set just so I can have backups.
3. Were there ever any really cool/odd product concepts that never made it to production that you are able to talk about?

Thanks
 

Gumby_08

Distinguished
Dec 27, 2008
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I know Logitech is very hush hush on future products, but would Logitech entertain, a user based suggestion system on Logitech.com?

I have idea of a newer version of a G13 I would like to express, and I think others would like to be able to put their 2 cents in getting newer products and enhancements going. This could also include a voting system for features to be added or removed. Very similar to what Logitech did to help create PX57

For me I would like to help in designing or at least supply input towards future devices that us the gamers would enjoy.

Another question I have is with Windows 10 coming, will drivers be created for older products ? Such as G25 racing wheels? Or will there be products phased out by the newer windows?

Thanks
 

LogitechG_Brent

Reputable
Dec 10, 2014
5
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4,510
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I can't give you an exact arrival date as that would be per store, but I just confirmed that G910s have already shipped from our warehouse for shops in the Nordics.
 
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