Hi, pc store around the corner built me a PC, it was ryzen 5 3400g with asrock a320m-hdv mb, it has been crashing since day one first bsod but a driver update fixed that, then it went onto random freezes when my kids play roblox or minecraft ... now when it crashes (freezes) and we need to reset it starts up without drivers installed, weird? what could be causing the system to uninstall drivers? "No AMD graphic driver is install", and I have to reinstall it again, the radeon software that is in the taskbar disappears as well, weird no?
Anyway 4th time I took it back I suggested it maybe the bios (I am doing all the leg work, they don't seem to have a clue) so they updated it to 4.0 but the same thing happens, crashes about 30 or so minutes into minecraft and when reset the drivers have disappeared. I am really lost what to do, the people at PC store seem sick off me but I brought a PC from them and told them it is for my kids top play minecraft and roblox and it doesn't do that without freezing. ANy ideas why it keeps crashing? It is hard to find information searching, but some people online say bios 4.0 not ok either even though asrock site apparently says it does, that what computer guy told me,
Anyway 4th time I took it back I suggested it maybe the bios (I am doing all the leg work, they don't seem to have a clue) so they updated it to 4.0 but the same thing happens, crashes about 30 or so minutes into minecraft and when reset the drivers have disappeared. I am really lost what to do, the people at PC store seem sick off me but I brought a PC from them and told them it is for my kids top play minecraft and roblox and it doesn't do that without freezing. ANy ideas why it keeps crashing? It is hard to find information searching, but some people online say bios 4.0 not ok either even though asrock site apparently says it does, that what computer guy told me,
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