[SOLVED] ASRock B550M Steel Legend SATA3 drives no longer detected in BIOS

[kravan216]

Latest BIOS v1.80, installed an SSD, HDD and ODD to ports 1, 2, and 4, respectively. NVME drive as boot is OK. Has been running perfect for about 3 weeks until suddenly BIOS doesn't recognize the SATA3 drives anymore. Tried clearing CMOS and flashing the BIOS with no change. Tried replacing SATA and power cables same results. As example the ODD has power, so I assume the SSD and HDD have too. Any help appreciated.

 

[rocktalkrock]

Have you checked "Storage controllers" in Device Manager?
Are there any Yellow warning signs?

 

[kravan216]

No yellow signs, just standard NVME and Microsoft controllers. I don't know what other controller should be there as I didn't check when systems were working normally.

 

[rocktalkrock]

No yellow signs, just standard NVME and Microsoft controllers. I don't know what other controller should be there as I didn't check when systems were working normally.

Could you list the parts in your system?

 

[kravan216]

• Ryzen 7 3700X
• DeepCool Gammaxx 400
• ASRock B550M Steel Legend
• Corsair LPX 3200 16Gb
• Sapphire Pulse RX 5600 XT
• Adata XPG SX8200 Pro 256Gb
• Samsung 850 EVO 250Gb
• Seagate Barracuda 2Tb SATA3 7200
• LiteOn DVDRW SATA OEM
• Corsair CX650M

 

[rocktalkrock]

Those parts should work together. Do you have "AMD StoreMI" enabled?
Have you tried booting with the mechanical HDD disconnected, just to see if that make any difference?
Have you tried switching the Adata SSD to the 2nd M.2 socket to see if that make any difference?

 

[kravan216]

Yes, they worked fine for the past 3 weeks. Where is AMD StoreMI located? I have tried disconnecting drives and trying each 1-by-1, no change. I have not tried moving the NVME.

 

[rocktalkrock]

Yes, they worked fine for the past 3 weeks. Where is AMD StoreMI located? I have tried disconnecting drives and trying each 1-by-1, no change. I have not tried moving the NVME.

StoreMI is a program you download from the AMD website. It combines all the drives in your system into one large drive.

 

[kravan216]

StoreMI is a program you download from the AMD website. It combines all the drives in your system into one large drive.

I'm guessing this would have been beneficial before the current problem. I just tested booting without the NVME, still no SATA3 drives detected.

 

[rocktalkrock]

I'm guessing this would have been beneficial before the current problem. I just tested booting without the NVME, still no SATA3 drives detected.

Can you feel or hear if the mechanical HDD is spinning up?

 

[rocktalkrock]

One thing you can try is go to Disk Management, click “Action” on the toolbar and then select “Rescan disks” to let system perform a re-identification for all connected disks.

 

[rocktalkrock]

My final suggestion would be to reinstall your motherboards chipset drivers. Four of your SATA ports are controlled by the B550 chipset and two are controlled by the CPU.

 

[joerege]

M2_2 and SATA3_5_6 share lanes. If either one of them is in use, the other one will be disabled.

maybe thats your problem...