Question ASRock X570 Phantom Gaming-ITX/TB3 - can't get my system to a stable state.

Kim Jong Greg

Prominent
Jul 16, 2019
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Hi guys,

I upgraded from a B450 ASUS board to the ASRock X570 and I cannot get my system (Win 10 Pro) to a stable state.

I also upgraded the RAM (32GB from 16GB), and the GPU. The CPU is still an R5 3600X. Initially I had trouble with the thunderbolt controller and was getting the odd blue screen, but I figured fine, plugging my old NVMe and trying to fix it will take me forever, my files were backed up and accessible so I nuked the drive and I am trying with a fresh install.

This is the third time, every time I start any of the regular steps ie. windows update, driver update a deluge of various BSODs appears:

  • Kernel security check failure (Google tells me it's got something to do with Bluetooth/WiFi drivers)
  • Unexpected Kernel mode trap
These are the ones I managed to read, there are some that flash for too short a period for me to discern, they may or may not be different.

I had flashed my bios to ver 2.6 which was the latest available as of yesterday, I can't flash it to 2.7, I don't have another working computer or laptop with me (I'm mid way through moving houses) either. I'm running default UEFI settings, no overclock, no XMP on the RAM.

The install I'm running now is an offline one, will try slowly introducing os updates and driver updates, but overall it feels like madness - maybe a fresh approach is required, but I can't think of anything myself.
 

Kim Jong Greg

Prominent
Jul 16, 2019
26
1
545
2
UPDATE: Some BSODs for which reports are available. The PC rebooted several times besides that giving no warning and only briefly flashing a BSOD.

Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 03/11/2020 18:48:00 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
uptime: 01:01:09
This was probably caused by the following module: Unknown (0xFFFFF803708F56B4)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF803708F56B4, 0xFFFFF58154B78E30, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: SYSTEM_SERVICE_EXCEPTION



On Tue 03/11/2020 15:57:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110320-7890-01.dmp
uptime: 00:02:09
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x18 (0x0, 0xFFFFE40784A75B40, 0x2, 0xFFFFFFFFFFFFFFFF)
Error: REFERENCE_BY_POINTER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the reference count of an object is illegal for the current state of the object.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 03/11/2020 14:42:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110320-7093-01.dmp
uptime: 00:07:29
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x139 (0x3, 0xFFFFA982EE18E560, 0xFFFFA982EE18E4B8, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 03/11/2020 14:34:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110320-7187-01.dmp
uptime: 00:14:22
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x50 (0xFFFFBB0C734E1270, 0x0, 0xFFFFF8041D80225E, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 03/11/2020 14:19:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110320-7125-01.dmp
uptime: 00:03:17
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x162 (0xFFFFE582BC032080, 0xFFFFC20D986D0EF0, 0xFFFFFFFF, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 
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