Question Asus H97M-E with Asus XG-C100C V2 - not working

May 3, 2023
2
0
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I have an H97M-E with an Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 8GB ram (2 4GB sticks) and a Corsair CX600M powersupply. It has a Samsung 840 Pro 2.5 SSD for primary drive and a 4TB seagate 3.5 for secondary drive. It runs Linux Mint 21 Vanessa. Obviously, I built it years ago and its reliable. But I bought an Asus XG-C100C V2 PCI-E 10GB network card (x4 lanes) which doesn't seem to power up in the X16 PCIE slot even though card says it is compatible with PCIE 2.0 and PCIE 1.0. If I remember correctly, I originally wanted to use a GTX 1050 in that slot but the machine wouldn't boot so I went with on chip video controller.

There are no other PCIE slots in use. No M.2 slot is in use. I tried CLR RTC. When I boot and do dmidecode -t slot it says that it is available (i.e. nothing in it). Am I missing something?

Handle 0x001E, DMI type 9, 17 bytes
System Slot Information
Designation: PCIEX16_1
Type: x16 PCI Express
Current Usage: Available
Length: Long
ID: 1
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported
Bus Address: 0000:01:00.0

The processor:

Handle 0x0067, DMI type 4, 42 bytes
Processor Information
Socket Designation: SOCKET 1150
Type: Central Processor
Family: Other
Manufacturer: Intel
ID: C3 06 03 00 FF FB EB BF
Version: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Voltage: 1.2 V
External Clock: 100 MHz
Max Speed: 3900 MHz
Current Speed: 3513 MHz
Status: Populated, Enabled
Upgrade: Socket BGA1155
L1 Cache Handle: 0x0068
L2 Cache Handle: 0x0069
L3 Cache Handle: 0x006A
Serial Number: Not Specified
Asset Tag: Fill By OEM
Part Number: Fill By OEM
Core Count: 4
Core Enabled: 4
Thread Count: 8
Characteristics:
64-bit capable

The motherboard

Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: H97M-E
Version: Rev X.0x
Serial Number:
Asset Tag: To be filled by O.E.M.
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: To be filled by O.E.M.
Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0

Handle 0x0022, DMI type 10, 8 bytes
On Board Device 1 Information
Type: Video
Status: Enabled
Description: To Be Filled By O.E.M.
On Board Device 2 Information
Type: Ethernet
Status: Enabled
Description: To Be Filled By O.E.M.

Handle 0x003C, DMI type 41, 11 bytes
Onboard Device
Reference Designation: Onboard IGD
Type: Video
Status: Enabled
Type Instance: 1
Bus Address: 0000:00:02.0

Handle 0x003D, DMI type 41, 11 bytes
Onboard Device
Reference Designation: Onboard LAN
Type: Ethernet
Status: Enabled
Type Instance: 1
Bus Address: 0000:00:19.0

Handle 0x003E, DMI type 41, 11 bytes
Onboard Device
Reference Designation: Onboard 1394
Type: Other
Status: Enabled
Type Instance: 1
Bus Address: 0000:03:1c.2
 
I used to have this motherboard. What happens if you try it in one of the PCIe x1 slots?

If you couldn't get a graphics card working in the x16, and this won't work in the x16, the implication is that there's a hardware fault with the slot.
 
May 3, 2023
2
0
10
I used to have this motherboard. What happens if you try it in one of the PCIe x1 slots?

If you couldn't get a graphics card working in the x16, and this won't work in the x16, the implication is that there's a hardware fault with the slot.

I can't use in in an X1 slot because the network card has an X4 connector. It's too big. And I agree with you, I think the MB is faulty, but I never really cared until now because I used Intel Embedded Video. Everything else has worked for years. I have an old Asrock Extreme 6 that my wife is using which I think I will steal back and rebuild the linux box on that.