Asus r9 280x not working, stuck on black screen after boot

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nime1312

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Jan 1, 2014
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Hi Tomshardware

I just bought an ASUS r9 280X GPU. I've changed GPU's before and I know the drill, at least on a basic level, so I can't identify the problem.

At first I completely removed the NVIDIA driver. Next I put in the new GPU. After plugging the card in and turning on the computer, the motherboard display screen (the one that says "Press F2 to enter BIOS Setup" etc.) shows the error code "5A". After a few seconds the screen then goes black, only displaying "0_" in the lower right corner. After this nothing happens on the screen, but all fans keep spinning the system SOUNDS to be working normally. The two green leds above the Power Pins on the GPU light green, showing that th card receives power correctly.

I've tried playing with different BIOS settings and disconnecting both many USB devices and I've also tried unplugging all SATA devices. All of these with no effects.

When I plug back in the old GPU (560 Ti) everything works perfectly fine.

I'd really love any help with this. Sorry if I left out any details, please ask! :)

Thanks a lot!

SPECS:
Intel DP67BG Motherboard
Intel 2600k CPU
16 GB Ram
Nvidia 560 TI (old gpu) / ASUS R9 280x (new gpu)
Corsair 520 HX power supply
Kingston 120 GB SSD
2 TB WD Black HDD

EDIT: I tried placing the card in the other PCI-E slot. Now nothing even shows on my monitor, not even when I put the card back into the first slot. The error-LED on the motherboard shows the following codes. It hangs on each code for a bit, and after the "cycle" is finished the system just reboots itself and starts over:
26
27
31
33
2b
0d

Here is a list of error codes for the mobo:
http://downloadmirror.intel.com/19482/eng/DP67BG_ProductGuide01_English.pdf
(go to page 71-72)

EDIT 2: Now it does the same with the old card... no signal to monitor. Nothing. Same error codes cycling. What have I done? :\
 
Solution
B
Best solution for letting the r9 280x boot on a GA-z77 mobo is change your boot priority to Legacy from UEFI mode

1. no need to update your bios
2. shutdown and plug-in your monitor to built in video interface (temporarily)
3. enter bios setup
4. configure 1st boot graphics to PCI
5. change the priority from UEFI to legacy save and exit.
6. shutdown and use the r9 280x's as your primary display then boot. it should work.

Godbless
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Hi and thanks for answering.

I still can't even see anything on the screen, as it just cycles through those error codes and then reboots. I think I did something wrong when I placed the card into the other slot 🙁 it does the same thing with both cars
 
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Hi again.

I was about to remove the CMOS battery, but I think I know why it's cycling. I think it's a good idea to solve this before proceeding with the CMOS?

When I tried placing the GPU in the other PCI-E slot, I removed some kind of plastic pin to make space for the GPU. Except it was not just plastic, it has metal inside it. I'm quite sure this is the cause of the looping. Here's a picture of the plastic pin and of where I think I removed it from in the case (sorry about my poor cabling :\):

http://imgur.com/qk2HQZn,GPoAerq#0
http://imgur.com/qk2HQZn,GPoAerq#1

Should I put it back in? The motherboard has three pins whereas the plastic thing only has holes for 2, so it can either sit to the left or to the right. I don't know where it's supposed to go...

Thanks for your time, I really appreciate it
 
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Hi guys, thanks a lot. I shouldn't fiddle with things I don't understand. I learned my lesson.

Computer is back to normal now after I put it back on. Sorry about that :)

Now, I still get the 5A error when trying the new GPU, so I'll try removing the CMOS battery as suggested and let it stay out for an hour or so. I'll update in this thread afterward.

Thanks a lot and sorry about this - ehrrrr - minor setback
 
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Hi again

It didn't work. The new GPU still produces a black screen with "0_" in the bottom right corner after the motherboard screen. The motherboard screen still comes with the error code 5A. On the actual motherboard LED it says "00" during the black screen.

Here are pictures:
First I boot up the PC and see this:
http://imgur.com/VkY4qKE,9VUYZ1p,7MJmAQw#2

Afterwards I get this black screen:
http://imgur.com/VkY4qKE,9VUYZ1p,7MJmAQw#0

During the black screen the LED on the motherboard says this:
http://imgur.com/VkY4qKE,9VUYZ1p,7MJmAQw#1

Thanks :)
 
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As you can see the best answer was selected by a different person. No, I don't think that the VCCSA voltage would solve the problem. I guess it's a BIOS issue and Intel didn't bother to release new versions to support new cards. But, of course, I might be wrong.
 
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Would it be harmful to try?

 
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VCCSA feeds the integrated memory controller and the PCIe controller.
Increasing the value would help in OC-ing in relation with the memory controller.
I still can't see how it would help with a PCIe card that has a handshake problem with the board's BIOS.
You can try set it to 1.1V, but again, I doubt it would help.
 
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You were right. It was worth a try but it didn't have any effect.

Do you have any other suggestions? I'm starting to feel rather hopeless about this whole ordeal 🙁 I can't really afford to buy another mobo/cpu/ram combination.

Thanks a lot for spending your time on this. I appreciate it
 
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You're welcome. I'd firstly test the card with a dfferent PC or in a shop, to make sure that it does work.
Try also contacting the retailer. If 30 day return policy available, you can return the card and buy a supported one.
Try also contacting Intel. See if they have a solution for the issue.
 
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The card works in an old PC... brilliant :\

I don't think it's possible for me to return the card as some of the packaging has been slightly broken. Would it be possible to buy another, compatible motherboard (not too expensive) without having to buy a new CPU, new RAM etc.?

Thanks again
 
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