BLUF: Why are my router ping returns upwards of 168ms when I'm only 20 feet from the router? (Average ping is less than 10ms, but spikes between 10-100ms occur every minute with spikes of 100+ms every 5 minutes.)
I will start this by saying that I enjoy gaming on my laptop/PC and I know a fair amount about the systems, but I'm no expert. I also know about the broad theory of WiFi and how it works, but I don't know the intricacies of how it works, how to diagnose issues, and how to resolve issues. If something I state below is rather Chicken Little-esque, please just explain it to me. I'm really just trying to get rid of the loss of connection to the Internet.
I just moved and set up my network with a new RT-AX86U. I had been using Eero while I was overseas, but I think they're essentially the same as an Apple, so I won't use them anymore. Philosophy aside, I switched back to an ASUS router and have been noticing instances where my laptop (wireless) will lose connectivity while I'm in a virtual class session. I called the ISP (Cox Business) and they deny there have been any issues with my service. I loathe Cox as an ISP, but I don't have a better alternative where I live (Starlink was too expensive for to slow of a connection).
I have now begun running an Internet Connection Monitor (Chrome extension) and a ping -t on my router, simultaneously. I am noticing my laptop (WiFi) is receiving ping returns from the router that I did not expect. While most returns are under 10ms, there are some spikes upwards of 168ms. I am 20 feet from the router and I'm the only person on the router. I have a desktop (hardlined) on the router as well, running the same dual connection monitoring process, and it is receiving ping returns below 10ms, with 2ms being most common.
Any idea why my router would be giving such high ping returns to my laptop? Is this normal? I have never tried to troubleshoot connection issues with an ISP this significantly, but I really distrust Cox and want to make sure they're providing what I pay for in my first 30 days. At the end of this, I really just want reliable connection rates from whatever device I'm running. If there's an issue (potentially) with the router, I'd like to know how to resolve it.
Thank you!
I will start this by saying that I enjoy gaming on my laptop/PC and I know a fair amount about the systems, but I'm no expert. I also know about the broad theory of WiFi and how it works, but I don't know the intricacies of how it works, how to diagnose issues, and how to resolve issues. If something I state below is rather Chicken Little-esque, please just explain it to me. I'm really just trying to get rid of the loss of connection to the Internet.
I just moved and set up my network with a new RT-AX86U. I had been using Eero while I was overseas, but I think they're essentially the same as an Apple, so I won't use them anymore. Philosophy aside, I switched back to an ASUS router and have been noticing instances where my laptop (wireless) will lose connectivity while I'm in a virtual class session. I called the ISP (Cox Business) and they deny there have been any issues with my service. I loathe Cox as an ISP, but I don't have a better alternative where I live (Starlink was too expensive for to slow of a connection).
I have now begun running an Internet Connection Monitor (Chrome extension) and a ping -t on my router, simultaneously. I am noticing my laptop (WiFi) is receiving ping returns from the router that I did not expect. While most returns are under 10ms, there are some spikes upwards of 168ms. I am 20 feet from the router and I'm the only person on the router. I have a desktop (hardlined) on the router as well, running the same dual connection monitoring process, and it is receiving ping returns below 10ms, with 2ms being most common.
Any idea why my router would be giving such high ping returns to my laptop? Is this normal? I have never tried to troubleshoot connection issues with an ISP this significantly, but I really distrust Cox and want to make sure they're providing what I pay for in my first 30 days. At the end of this, I really just want reliable connection rates from whatever device I'm running. If there's an issue (potentially) with the router, I'd like to know how to resolve it.
Thank you!