[SOLVED] AX200 Wifi and Bluetooth not showing up on device manager

[Thibs38]

Hi, I recently bought a Ziyituod PCI-E wifi and Bluetooth card equipped with the Intel Wifi 6 AX200. The problem is that after hours of changing the PCI-E port, reinstalling over and over the drivers, the wifi and Bluetooth drivers are not showing up in the device manager even with the "show hidden device" option ticked. The wifi worked like once, and after restarting it just disappeared. I tripled checked that the card is correctly plugged in, I can't screw it to the case however because the adapter they gave me is too long.
My motherboard is an ASUS P8Z68-V and I'm running windows 10 64bits. I tried the drivers that came in the package and the latest drivers from Intel's website.

Here is the link to the card on Amazon:
https://www.amazon.com/Ziyituod-297...1331524&sprefix=wifi+card+ax200,aps,80&sr=8-2


Here is a picture of the device manager:

https://imgur.com/IKZaN70

Here is a picture of my motherboard: (Accessible PCI-E port are circled in red, but I even tried to move my graphics card and try its port with no success)

https://imgur.com/kfmfXiL

Here is a picture of the wifi card:

https://imgur.com/SR4Lu8F

Thank you for your help, I'm quite desperate.

 

[Emerald]

Have you tried a different USB port?

 

[Thibs38]

Hi, I changed the USB port and it looks like that the bluetooth is now working properly, thank you for that. However, the wifi card is still not showing up.

 

[Thibs38]

Some updates here, I changed the PCI port again and the device now appears with a yellow warning sign: this device cannot start. (code 10). I uninstalled the device, twice because it appeared again just after uninstallation, restarted my PC and reinstalled the drivers. The warning is still here though and still no wifi :/

 

[Thibs38]

I finally solved the problem! I tried the wifi on another motherboard and it worked instantly. So I checked all the settings in detail in my bios and found that the 3rd PCIe was enabled on x4 mode, which means for my motherboard that the 2 PCIe_x1 ports were disabled.