[SOLVED] Bad onboard ethernet port?

shorzerk

Honorable
Nov 8, 2015
26
0
10,530
I've been having an issue where I can't get my ethernet cable when inserted to light up the light on the motherboard. I've tried multiple solutions: buying a brand new ethernet cable, uninstalling the ethernet driver and re-installing it. When checking available adapter options the ethernet shows up but I get the error "network cable unplugged." I've tried switching to different ports on the back of my router as well. I've gone into my bios and turned off the intel lan controller and re-enabled it with no luck. Do I have any other options?
 
Solution
Do I have any other options?
Boot a linux live cd/usb and see if it is recognized there. If so, it's a windows software issue and your nic is good. If it doesn't work there, more than likely it is dead, but there is also an off chance that the cable or switch in the router is the issue vs your nic.