[SOLVED] Black screen after gpu driver update

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NekoVerse

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Mar 21, 2020
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I was prompted while launching cod mw for the first time that I should update my gpu driver (I've had this pc for only slightly under a month) but after I clicked install, the screen went black and hasn't come back since, I waited about 10 minutes then began trying to use other recommended fixes such as try hdmi and displayport, use cpu display, yet none of these worked.
I've powered off and on my pc and all I have still is just a black screen, the fans and rgb are working on all my pc parts yet I can't even get to bios.
CPU: Ryzen 7 3700x
GPU: EVGA geforce rtx 2070 super
MOBO: B450 tomahawk max
 
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Solution
A
Like we mentioned, you d'better visit a PC service technician. Seriously.
Sorry, but it just ain't always the cheap way.

The most chance is, that your motherboard has a problem, most likely irreversible, at least not possible to fix with the easy and conventional methods. If only you had a second way to reset your bios...but u don't have a jumper. I think some motherboards have a substitute of it, though, something like a button-like thing on the motherboard instead. But I still cannot imagine how would the bios be directly affected by a gpu update installer.
The PSU is of high quality, but ofc it may also be the reason.
The other thing that comes to my mind is the processor...but why. The chance is almost the same...
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AJNameS said:
What do you mean with 'the entire front panel being gone'?
And what is the power supply you use? Did you checkout the link: https://outervision.com/power-supply-calculator?
and what does it show at the end when u enter ur specs?
Click to expand...
The case is a H710 so I removed the front glass panel to get to the parts
I have a corsair rm650x psu
The website says it recommends 450w and that the wattage usage is 400
 
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Hello

replacing the battery only affects the inside memory of the motherboard which contains BIOS setups and configuration and not related to other components such as NVME/GPU/HDD
we replace the battery or use the jumper to for resetting the bios in order to remove the wrong configurations of the motherboard.

GoodLuck
 
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henterpriser said:
Hello

replacing the battery only affects the inside memory of the motherboard which contains BIOS setups and configuration and not related to other components such as NVME/GPU/HDD
we replace the battery or use the jumper to for resetting the bios in order to remove the wrong configurations of the motherboard.

GoodLuck
Click to expand...
I assume that means I can put the other parts back in, but can you confirm yes or no I can or can't put them in
 
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Have you installed the battery correctly?
Pushed it on the right side all the way in?

Red boot led usually means there are no OS to boot into it or any other storage related problem.

But the question is: how did the computer tried to boot in OS if it even can't load it bios! Maybe It's actually POSTing but some sort of output problem presents
 
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Exactly. He has to reach bios before anything else, that's why he does not even need the nvme and the hdd being put on the mobo. You know, when I had something similar, the CMOS battery did not help me. But the jumper-bios reset did.
And he tried the mobo video outputs. See the chat from the beginning.
 
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I don't have another psu
The boot light went away now - no error lights at all too
Monitor still says no display, but whenever I plug in the displayport cable, it does recognize it as it instantly says "DisplayPort NO SIGNAL" on screen
 
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The possibility I'm thinking on is the PC is working fine and even booting into windows but not outputting correctly.
Does your keyboard has a caps lock light?
If yes connect it to the PC and power it on. Wait about some minutes as it boots into windows(if it does) then click the capslock on your keyboard and check if the capslock light on your keyboard changes.
If it does your PC is booting fine.
 
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henterpriser said:
The possibility I'm thinking on is the PC is working fine and even booting into windows but not outputting correctly.
Does your keyboard has a caps lock light?
If yes connect it to the PC and power it on. Wait about some minutes as it boots into windows(if it does) then click the capslock on your keyboard and check if the capslock light on your keyboard changes.
If it does your PC is booting fine.
Click to expand...
Yep, the capslock key changes color acordinglly
 
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Some sort of strange problem going on...
Many users reported blank screen after they updated their GPU and it restarted.

But you said your screen gone blank instantly after you clicked Install...
At that point installer should only copy the contents and does nothing on the GPU...

Have you correctly installed RAM? Have you tried booting with only one stick(try every stick)?
 
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