[SOLVED] Black screen after gpu driver update

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NekoVerse

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Mar 21, 2020
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I was prompted while launching cod mw for the first time that I should update my gpu driver (I've had this pc for only slightly under a month) but after I clicked install, the screen went black and hasn't come back since, I waited about 10 minutes then began trying to use other recommended fixes such as try hdmi and displayport, use cpu display, yet none of these worked.
I've powered off and on my pc and all I have still is just a black screen, the fans and rgb are working on all my pc parts yet I can't even get to bios.
CPU: Ryzen 7 3700x
GPU: EVGA geforce rtx 2070 super
MOBO: B450 tomahawk max
 
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Solution
A
Like we mentioned, you d'better visit a PC service technician. Seriously.
Sorry, but it just ain't always the cheap way.

The most chance is, that your motherboard has a problem, most likely irreversible, at least not possible to fix with the easy and conventional methods. If only you had a second way to reset your bios...but u don't have a jumper. I think some motherboards have a substitute of it, though, something like a button-like thing on the motherboard instead. But I still cannot imagine how would the bios be directly affected by a gpu update installer.
The PSU is of high quality, but ofc it may also be the reason.
The other thing that comes to my mind is the processor...but why. The chance is almost the same...
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henterpriser said:
Some sort of strange problem going on...
Many users reported blank screen after they updated their GPU and it restarted.

But you said your screen gone blank instantly after you clicked Install...
At that point installer should only copy the contents and does nothing on the GPU...

Have you correctly installed RAM? Have you tried booting with only one stick(try every stick)?
Click to expand...
If I said it instantly happened I may have said the wrong thing, I don't remember exactly how long it took, but I don't believe it was the very instant
My RAM is in slots 2 and 4 which is what manual says, and has worked
I have not tried one stick, but I shall try that now
 
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Now, see, if you have these two outputs on the motherboard, you simply don't need the gpu on it before we solve this issue at all.
It would be needed in other case, but you cannot even reach bios.
The two storages - nvmi & hdd are not needed right now either. Still, if you can find a way to format one of them, or put another empty storage, like a disk or usb, and put an installation disk for windows, then we could reach something. But I don't have big hopes about it. Didn't we try this one already actually?
 
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Let's put the things together.

Problem happened. Screen goes black...

Tested monitor via Xbox. No problem!

You cleared the bios in order to reset the confgs. Didn't work.

Then in order to specify that the problem is from GPU or not you unplugged the GPU and tried to boot using internal graphics and connecting monitor to the motherboard itself. Still didn't work!

Then you tried to test while using every stick of ram alone to test the rams. Still it didn't work!

What remains? Motherboard and the PSU!
 
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henterpriser said:
Let's put the things together.

Problem happened. Screen goes black...

Tested monitor via Xbox. No problem!

You cleared the bios in order to reset the confgs. Didn't work.

Then in order to specify that the problem is from GPU or not you unplugged the GPU and tried to boot using internal graphics and connecting monitor to the motherboard itself. Still didn't work!

Then you tried to test while using every stick of ram alone to test the rams. Still it didn't work!

What remains? Motherboard and the PSU!
Click to expand...
And the cables remain same
 
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henterpriser said:
Let's put the things together.

Problem happened. Screen goes black...

Tested monitor via Xbox. No problem!

You cleared the bios in order to reset the confgs. Didn't work.

Then in order to specify that the problem is from GPU or not you unplugged the GPU and tried to boot using internal graphics and connecting monitor to the motherboard itself. Still didn't work!

Then you tried to test while using every stick of ram alone to test the rams. Still it didn't work!

What remains? Motherboard and the PSU!
Click to expand...
But for some GodDamn reason his CapsLock works! Which means the PC is POSTing
 
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Like I already said, things are leading to the motherboard.
The PSU can be, but this one is really big quality...
I know that a partially damaged motherboard can do this.
But still, the hope dies the last, doesn't it?

To the op: Taking your system to a service may be a better idea than struggling too much to do things this way.
There is some limited hope in this: when starting pc, immediately press multiple times your keyboard's bios-settings key on the motherboard (f2/del/f1/f5 or whatever your own one is), and something may finally appear. Also, you can put-out-and-in the miniconnectors from the front panel of the motherboard. Also, they may lead themselves to some more buttons than just the power-on/off one. And pressin them may hard-restart the sytem a bit with giving some result.

Boot, when we say, from a disk/usb with windows installation files on it. The empty storage is minor of importance here.
 
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henterpriser said:
From the beginning during all of the tests it was in?
Probably not
but if it was... that may be the problem and motherboard somehow recognize that as a GPU removing it shall solve the problem.
Click to expand...
It was, I assumed it didn't matter for some reason
Also I've noticed that when I put the hdmi cable in the mobo port, it does not show up on screen saying no display as if it didn't recognize it was even plugged in. When I plug an hdmi or displayport cable in the gpu however, it does show up on screen saying no display.
 
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NekoVerse said:
It was, I assumed it didn't matter for some reason
Also I've noticed that when I put the hdmi cable in the mobo port, it does not show up on screen saying no display as if it didn't recognize it was even plugged in. When I plug an hdmi or displayport cable in the gpu however, it does show up on screen saying no display.
Click to expand...
Remove that card and your gpu and any other pci component then take the battery out again for about 5-10min then replace it after that connect monitor to motherboard for the final strike. Restart it once after you turned it on too.
 
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Trying that now, should I keep nvme or hdd in though? also I don't think the monitor recognizes when the hdmi is plugged into the mobo because it doesn't even say no display on the screen
 
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