Question Black screen after launching to desktop

[andy99999]

I have an RTX 3070 that started having an issue where it will boot to desktop fine, but after around a minute, the screen will go black and the computer becomes unresponsive. I tried my GTX 1070 and it works fine, so I don't think it is a motherboard or PSU issue. My GPU has been having weird graphical glitches, where the screen would turn weird colors or have green bars, for about two weeks before this started, and these graphical glitches only started happening after I transported my desktop in my car. It may have been damaged in the moving process, but I do not see any physical issues.
My full specs are:
CPU: AMD Ryzen 5 5600X
GPU: ASUS TUF GAMING RTX 3070
Motherboard: ASUS TUF GAMING B550-PLUS
PSU: HIGH POWER 700W

Does anyone have any idea if this can be fixed, or is my GPU just dying
Thanks

 

[Tolis_GR]

What kind of psu is that. Power draw is almost double compared to gtx 1070. Failing psu can cause voltage instability and vram failing with glitches. Temperatures also play vital role in psu output. It could be coincidence that you moved it, could be damaged though if you didn;'t remove the gpu from the pci. I would try another psu before checking the expensive part which is your gpu

 

[maikutech]

I have an RTX 3070 that started having an issue where it will boot to desktop fine, but after around a minute, the screen will go black and the computer becomes unresponsive. I tried my GTX 1070 and it works fine, so I don't think it is a motherboard or PSU issue. My GPU has been having weird graphical glitches, where the screen would turn weird colors or have green bars, for about two weeks before this started, and these graphical glitches only started happening after I transported my desktop in my car. It may have been damaged in the moving process, but I do not see any physical issues.
My full specs are:
CPU: AMD Ryzen 5 5600X
GPU: ASUS TUF GAMING RTX 3070
Motherboard: ASUS TUF GAMING B550-PLUS
PSU: HIGH POWER 700W

Does anyone have any idea if this can be fixed, or is my GPU just dying
Thanks

Take a picture of the inside of your case, reason why I am asking you, I want to make sure your rtx 3070 is hooked up correctly with high power 8 pin molex connectors.
Also tell us how much ram do you have installed total as well.

Lastly just so you understand, 700watts is barely enough for your new rtx3070.
At best you will need 800watts or higher gold rating:

https://www.amazon.com/EVGA-Supernova-Modular-Warranty-220-GA-0850-X1/dp/B07WSXQTD9

 

[rgd1101]

test with a better quality psu

 

[JayGau]

Although your PSU is questionable at best, the fact that it happens when the GPU is idle and it doesn't happen with the old card makes me think it's not a PSU problem (but you should replace it anyway).

Did you update the Nvidia driver recently? If you did, then roll back to an older version, ideally the 566.36.

If you moved your computer and the problem started right after that, make sure the card is well plugged in the PCIe slot (make sure it's not sagging, use a GPU support bracket if you see any sign of sag). Double check that the power cables are well plugged in both on the card and the PSU.

Did you get the card recently? Was it new or used when you bought it?

 

[JayGau]

Lastly just so you understand, 700watts is barely enough for your new rtx3070.
At best you will need 800watts or higher gold rating:

https://www.amazon.com/EVGA-Supernova-Modular-Warranty-220-GA-0850-X1/dp/B07WSXQTD9

Recommended PSU for a 3070 is 650W. He has a 5600x CPU, so 700W is fine (although a better quality one couldn't hurt for sure).

And he never said he just got the card. He just said the problem started recently.

 

[andy99999]

Thanks for all the advice. I think either my power cables weren't plugged in properly or it wasn't put into the PCIe slot properly, as now that I have put the GPU back in, it does not get stuck on a black screen anymore. Although the black screen does still occasionally pop up for a moment, when booting software, and the computer sometimes boots up with green bars across the screen, which will not go away until restart. My motherboard also occasionally beeps, which has been happening for a while. I believe this single beep means there is a power issue, from what I have researched. I will try to replace my psu and see if it fixes these issues.
The card is about 4 years old, and it was new when I got it.

 

[beyondlogic]

I have an RTX 3070 that started having an issue where it will boot to desktop fine, but after around a minute, the screen will go black and the computer becomes unresponsive. I tried my GTX 1070 and it works fine, so I don't think it is a motherboard or PSU issue. My GPU has been having weird graphical glitches, where the screen would turn weird colors or have green bars, for about two weeks before this started, and these graphical glitches only started happening after I transported my desktop in my car. It may have been damaged in the moving process, but I do not see any physical issues.
My full specs are:
CPU: AMD Ryzen 5 5600X
GPU: ASUS TUF GAMING RTX 3070
Motherboard: ASUS TUF GAMING B550-PLUS
PSU: HIGH POWER 700W

Does anyone have any idea if this can be fixed, or is my GPU just dying
Thanks

remove the gpu and check the pci slot on the gpu its possible that there may be some damage.

also dubious psu maker. high power makes some good and bad psus.

i would try reseating the gpu first. check the cables.

when moving a pc via travel always lay it on its side. motherboard tray towards the sky. and also fill it it with anti static bubble wrap if you dont want to use those expanding foam. to keep the gpu and components internally safe.

 

[andy99999]

Follow up
Specs:
CPU: AMD Ryzen 5 5600X
GPU: ASUS TUF GAMING RTX 3070/ GTX 1070 Founders Edition
Motherboard: ASUS TUF GAMING B550-PLUS
PSU: "ASRock gold Steel Legend 850W"
Ram: 2 sticks of "TEAMGROUP T-CREATE Expert 16GB DDR4" in slots 2 and 4

Since the original post, I have replaced my power supply with an "ASRock gold Steel Legend 850W" and replaced my CMOS battery, neither of which seemed to do anything

To summarize, my ASUS TUF RTX 3070 is having issues where green bars appear across the screen about 60% of the time it launches, and I have to keep restarting the pc until it looks normal. This issue never occurs in the BIOS, and the green bars show up in the boot screen before the BIOS, disappear while in the BIOS settings, and reappear after launching. This issue is still occurring.

https://imgur.com/a/9EqHnb5

Along with this, my RTX 3070 was having issues where it would get stuck on a black screen a few minutes after launch and get stuck until I powered off my pc. I am unsure what changed it, but this black screen now only occurs when the GPU is under load. The last time this occurred was when I was playing Dark Souls 3. I have pasted the event viewer logs below in the order of occurrence.

The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Error occurred on GPUID: b00

The message resource is present but the message was not found in the message table

The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Resetting TDR occurred on GPUID:b00

The message resource is present but the message was not found in the message table

The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Reset TDR occurred on GPUID:b00

The message resource is present but the message was not found in the message table

The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Restarting TDR occurred on GPUID:b00

The message resource is present but the message was not found in the message table

Display driver nvlddmkm stopped responding and has successfully recovered.

Additionally, My GTX 1070 Founders edition, which was working with no issues at the time of the last thread, started booting to Windows, displaying only a black screen with a blue circle loading cursor, which I could move around. After resetting the CMOS by shorting the CLRTC pins, it now shows a grey square in the corner, with a white square in the middle, and the cursor is a normal pointer, which I can move around. The VGA light on my motherboard is white while this is happening. This is shown in the picture below. I am unsure whether this is related to my new power supply, I have not tried to put the old one back in yet.

https://imgur.com/a/8W5DKXz

At this point, I have no idea which component is having the issue. These issues occur in both PCIe slots, and it is very strange that both GPUs are having completely separate issues. Does anyone know what the event viewer logs mean, or have any ideas about the other issues?
Thanks