Question Black screen during productivity sessions

[SoulOfDerp]

Something (not sure what) crashes while watching videos on new PC and screen turns black for a few seconds then resumes normal

• MSI MEG Z490 UNIFY ATX
• Intel® Core™ i7-10700KF BOX
• Crucial Ballistix RGB 32GB (2 X 16GB) DDR4 3200MHz C16 - Black
• Gigabyte GeForce RTX™ 3070 VISION OC 8GB GDDR6
• Kingston A2000 1TB PCIe Gen3x4 M.2 2280 SSD
• Toshiba DT02ABA400 4TB 5400rpm 3.5 HDD
• Thermaltake Toughpower GF1 850W 80 Plus Gold TT Premium Edition Fully Modular PSU

Windows an GPU drivers are up to date.

It never happens even when I am streaming Cyberpunk. But when I am watching videos, could be youtube, "researching with materials", or watching my OBS recording with media player classic, sometimes both of my monitors will turn completely dark but the audio still plays like nothing happens. A few seconds later it will turn back to normal. But some Chrome tabs with players in them (like twitch) will become dark too (just the tab) and I have to refresh for them to show properly and OBS will become a white window and I need to restart that too..

I checked reliability history and this is what I get. (it was installed with Traditional Chinese windows 10 and I changed it to English causing something to remain Chinese and others being English)

Description
您的硬體發生問題，導致 Windows 停止正常運作。 (Your hardware is having problems, causing windows to stop working properly)

Problem signature
Problem Event Name: LiveKernelEvent
代碼: 141
參數 1: ffffbd08fcadb460
參數 2: fffff807307b372c
參數 3: 0
參數 4: 5a4
作業系統版本: 10_0_19042
Service Pack: 0_0
產品: 768_1
作業系統版本: 10.0.19042.2.0.0.768.101
地區設定識別碼: 3076

Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Ampere_3D
Server information: 6c934837-bc5d-4588-a402-bbf68629e446



Is it actually my hardwares having problem? Is it drivers?

 

[Lutfij]

I'd stab at the OS/drivers. Make sure you're on the latest BIOS version and then check to see if reinstalling all your drivers helps. For the GPU, use DDU to uninstall your existing drivers and then manually install the latest drivers after downloading them from Nvidia's support site.

You might want to also see if the SSD has a firmware version pending. What OS version are you on?

 

[SoulOfDerp]

I'd stab at the OS/drivers. Make sure you're on the latest BIOS version and then check to see if reinstalling all your drivers helps. For the GPU, use DDU to uninstall your existing drivers and then manually install the latest drivers after downloading them from Nvidia's support site.

You might want to also see if the SSD has a firmware version pending. What OS version are you on?

I am using win10 and update shows no new updates.