Question Black Screen when Above 144hz (Possible SSD Issue?)

[chieftoasty]

If someone can help me with this, I will be so happy. This issue has been happening for about 2 years now. I can't remember when it started happening, but nothing crazy had happened to damage parts. Whenever I put my monitor above 144 Hz, the screen randomly goes black for a few seconds. its not long enough for the screen to show a no input warning or anything like that it is just a black screen for about 2 seconds, and then it comes back like nothing happened. I have 2 monitors; one is 75hz, and one goes up to 165hz, which is my main. I thought it was my monitor at first so I bought a brand new monitor that is also 165hz and the issue still was happening, next I thought maybe GPU so I bought a brand new GPU, so then I thought HDMI, so I got a new HDMI I tried DisplayPort and still same issue. I got so fed up that I emptied my wallet and did a full PC rebuild. I changed out every component except the SSD on which windows is loaded. I went from windows 10 to windows 11 in this time and that didn't fix anything, I've tried G-sync on or off. I have done a clean full reset of windows multiple times, the only thing that is the same is the SSD so I am wondering could it really be the SSD causing this issue? When the one monitor goes black the other monitor is unaffected. The timing of the black screen is pretty random too, sometimes its every 30 seconds, sometimes it goes without for 5 mins, and sometimes it gets angry and will do it every 10 seconds for 10 minutes. It does not seem to be affected by gaming as it happens all the same when the PC is just on the desktop with nothing running. Please give suggestions.

SPECS:
CPU: Ryzen 9 7950x3D Normal Clock
GPU: Geforce RTX 3070Ti
RAM: T-Force DDR5 32gb underclocked to 5400 is stock set to 7200.
MOBO: Asus TUF Gaming B650-E WIFI
DISKS: WD BLACK SN850X 1TB and a WD BLUE 500gb SSD (C: Drive)
PSU: I forget but I believe it is a 800 GOLD, I can't check as the back of my case is not glass.

 

[osirisgothra]

I'd probably start with seeing if system hardware logs reports anything during these blackouts.

Next I'd see if I could boot to a USB (or DVD/CD/BR) Live OS without issue.

After that I'd check to see if it is a power supply issue. Sometimes devices will fall into a power management compete-and-fail cycle with each other when not enough power is available to satisfy all device's requirements.

The OS could be trying to prevent an all-out shortage of power. Windows is especially good for this as it tries to be as fail-safe as possible.

That's the best I can tell you based on what I've dealt with and without all the specs. Maybe others will have more insight :3 Good luck!

 

[chieftoasty]

I'd probably start with seeing if system hardware logs reports anything during these blackouts.

Next I'd see if I could boot to a USB (or DVD/CD/BR) Live OS without issue.

After that I'd check to see if it is a power supply issue. Sometimes devices will fall into a power management compete-and-fail cycle with each other when not enough power is available to satisfy all device's requirements.

The OS could be trying to prevent an all-out shortage of power. Windows is especially good for this as it tries to be as fail-safe as possible.

That's the best I can tell you based on what I've dealt with and without all the specs. Maybe others will have more insight :3 Good luck!

I changed the PSU when I was still running my old specs. I went way overboard on wattage and got a gold one as well and it was still happening. I checked event viewer and reliability history and nothing is reported during the blackouts. PC works fine when at 144hz no blackouts. Even at 165hz there is no reduced power when gaming or multitasking, its been so strange. Thank you for your reply I will try the OS boot