Question Blank Screen on brand new Acer laptop

[EastSky_]

I recently bought an Acer Aspire 5, A515-54-51DJ laptop for college and travel, simple work, and the first tike I fire it up, the screen is absolutely blank. Connecting it to my desktop monitor shows it fine and I was able to set up the basics of my Windows 10, however I still cannot find a way to solve this issue. My suspicion is that the LCD cable is bad, but I can't be sure.

 

[rgd1101]

new and not working? return it.