Last week my brother and I decided to clean up and change thermal compound on its 3 years old laptop, a Dell G3 17 3779 equipped with an 8th generation i7 and a Nvidia GeForce 1060 Max-Q.
Right after reassemblying it the PC booted up correctly and ran for a few minutes, but as soon as he opened a game it crashed, rebooted, and bootlooped since then (not even BSoD, on reboot).
After a week of testing I think the problem boils down to the GPU and here's why:
Any idea?
Right after reassemblying it the PC booted up correctly and ran for a few minutes, but as soon as he opened a game it crashed, rebooted, and bootlooped since then (not even BSoD, on reboot).
After a week of testing I think the problem boils down to the GPU and here's why:
- Booting a live version of Ubuntu (20.04) works (Nvidia drivers not present).
- Booting a live version of Pop!_OS (20.04 Nvidia version) doesn't work and the boot log says "Failed to start Detect the available GPUs and deal with any system changes. See system-ctl status gpu-manager.service for details" and the desktop environment (GNOME?) won't start.
- A fresh install of Windows 10 crashes as soon as it downloads the drivers from the internet. The BSoD reports
SYSTEM_THREAD_EXCEPTION_NOT_HANDLEDin nvlddmkm.sys and bootloops to the same BSoD. - A fresh offline install of Windows 10 works, and it doesn't loads Nvidia drivers obviously.
Any idea?
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