Question Brother HL-2380DW

[Christophe516]

I have a Brother HL-2380DW multi function printer, that will print, when. I make a copy, or scan something. But, When I try to print from he computer, it won't print.

Any ideas?

 

[rgd1101]

what the error?

 

[Ralston18]

And I will add the questions:

How is the printer connected - network, USB, wireless, Bluetooth?

Did the printer and all functions work before and stopped working or has it never worked?

 

[dwd999]

Did you download the full driver package from their website?

https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2380dw_us_as&os=10068

 

[Christophe516]

what the error?

While it will print copies, and print scans. It won't print anything via the 'Print' function in software.

And I will add the questions:

How is the printer connected - network, USB, wireless, Bluetooth?

Did the printer and all functions work before and stopped working or has it never worked?

USB, the Print function did work previously.