Bsod caused by Ntfs.sys and ntoskrnl.exe

[mishatasic98]

I have reset my windows 10 twice now and formatted both my drives. I think there's definitely a driver issue

Has been effecting me ever since I tried to install some program to automatically update new drivers for me so yea.. If you can help I'd really appreciate it. Thank you

 

[mishatasic98]

Nup everything but the dmp file/s

Is that the only stop error youre getting the ntfs.sys stop error?

Run]https://www.bleepingcomputer.com/download/tdsskiller/]Run this see if it picks up any rootkits[/url]

Whats the specs of this system?? Some of the drivers in one of these txt files are pretty old

The rootkit thing found nothing after I ran it 3 times.

I've been getting pretty much only those 2 messages that I provided to you from the program WhoCrashed.
My BSOD screen messages have also all been very similar to;
System service exception
Kernel Security Check Failure
Thread exception not handled

As I said before I'm almost certain it has to do with the drivers but I don't how to work around it because I've gone in device manager and updated all of them, reformatted both my drives..

This all started happening when I downloaded a program to automatically update my drives to the newest ones, and it found a LOT to update (even though prior to this I updated everything in device manager).

I feel like I might have screwed up because theres a driver now updated which is either too new for my motherboard or just completely wrong..

My computer specs are;
windows 10
i7 7700 3.6Ghz (8 core)
2* 8 gb ram sticks
I used intergrated graphics so intel HD graphics 630
monitor generic PnP 1600x900 (32bit) (60Hz)
SSD 120gb
1TB HDD
headphones razer kraken 7.1v2 (maybe the driver on this is messing stuff up?)
mouse is razer naga hex
speakers (hd audio device)
keyboard razer blackwidow chroma

 

[Paul NZ]

And whats the mobo?

And whats the ssd? It maybe a SSD prob, since ntfs.sys is crashing

And if you've got more than 1 hdd you should unplug the other one if you install windows on the ssd. Then connect it after

Dont rely on device manager for drivers, it wont find / update every driver there

Either go to the manufacturer's site, the mobo site. Or the site for whatever the device is

 

[mishatasic98]

And whats the mobo?

And whats the ssd? It maybe a SSD prob, since ntfs.sys is crashing

And if you've got more than 1 hdd you should unplug the other one if you install windows on the ssd. Then connect it after

I only have one HDD

The SSD is SanDisk SDSSDA120G

 

[mishatasic98]

I'm gunna go ahead and run some programs to try and get the bluescreen to pop up so I can send you another minidump file

 

[Paul NZ]

k and whats the motherboard in this?

I think Sandisk make a toolbox program for their ssd's. Is it installed?? If it is, check it see if it shows any firmware updates

 

[mishatasic98]

motherboard is B250M-HDV
I got a blue screen while having an installed file on my C drive download League of Legends onto my D drive.
https://1drv.ms/u/s!Aug_9P0wBgkrtS4b_S51hWUYDpdC
there is the minidump file

The message I got in the bluescreen was SYSTEM SERVICE EXCEPTION
What failed: dxgmm2.sys

 

[mishatasic98]

I just got another bluescreen
heres the rar and the zipped rar filed in case theres a difference
https://1drv.ms/f/s!Aug_9P0wBgkrtTLb_Y5BpD7Fz2b-

 

[mishatasic98]

I found my motherboards drivers website. Should I download these things at the bottom under downloads?

 

[Paul NZ]

Where did the Intel video drivers come from? cd? The Intel site? Windowsupdate? The Asrock site?

Since directx is crashing, the video drivers maybe the cause

What drivers did you install after you installed windows?

 

[mishatasic98]

I ran through driver booster and it updated 6 drivers for me including the graphics and thermal subsystem and a lot of things that connect to my blue screen issues.

The intel video drivers and all of my other drivers came with me automatically connecting them, then going into device manager and updating them through there. Clearly driver booster had a lot of other updates.

I'll try to do the same thing as before (install league of legends from C: -> D: and let you know if I blue screen again)

 

[Paul NZ]

Dont use third party programs, they dont always find the right drivers

Thats probably one cause of the crashes

If the hardware is part of the mobo go to the Asrock site

 

[mishatasic98]

Dont use third party programs, they dont always find the right drivers

Thats probably one cause of the crashes

If the hardware is part of the mobo go to the Asrock site

ok

 

[Paul NZ]

The only drivers you need after you installed windows is

Inf driver. Dont install App charger

Intel Rapid storage and the video drivers, if you want. But since Windows installed some, you dont need them

Dont install Norton it's junk

I'm not too sure what Intel Management Engine driver actually does

 

[mishatasic98]

So I did what you said, and everything went really well. I was able to install League of legends. Once I clicked accept to the terms though I got "system thread exception" BSOD.

I think the issue is better now but there still something poo
https://1drv.ms/u/s!Aug_9P0wBgkrtTfPcC1azmv8Wwnw

 

[Paul NZ]

I would start all over again delete all partitions, reinstall windows. DO NOT install driver booster

Let windows install the video drivers. Install the Inf and Intel rapid drivers. Thats it.

What are League of legends system requirements?? Does it say this onboard video is good enough??

Does it need a better video card

 

[mishatasic98]

nah its definitely good enough. I'll do the whole thing again and let you know what happens

 

[Paul NZ]

k Umm since this uses a UEFI BIOS. If youre installing 64 bit. Enable AHCI, secureboot and UEFI in the BIOS.

Before you install windows

Whats the windows install on? DVD? Flash drive?

 

[mishatasic98]

Where did the Intel video drivers come from? cd? The Intel site? Windowsupdate? The Asrock site?

Since directx is crashing, the video drivers maybe the cause

What drivers did you install after you installed windows?

I got kmode exception not found while installing windows on my SSD. My HDD is plugged into the computer while this is happening. Is the only answer to this that my SSD is faulty?...

 

[mishatasic98]

And flash drive using their media creation tool, then putting in my key that I got from a CD I purchased online from direct Canada

 

[Paul NZ]

It's either the ssd or the windows install. Whats the windows install on, and where did that come from?

If it's under warranty replaceit with something like a Samsung, it maybe dearer tho. But get a 240/250 GB. 120 is too small

 

[mishatasic98]

I'm installing the windows 10 on a USB 3.0 and using the media creation tool Microsoft gives you. I'll try to install windows on the HDD and disable my SSD for a while and see if it works.. I'll check if there's warranty

 

[Paul NZ]

And flash drive using their media creation tool, then putting in my key that I got from a CD I purchased online from direct Canada

So you've got the ISO?

If you've got the ISO, use rufus, it's better.

Put the flash drive in run rufus change partition type to GPT (enable UEFI, secureboot and AHCI in the BIOS first). If youre installing 64 bit windows 10. Add the ISO click start wait for it to finish.

When it finishes, reboot change bootdisk to flash drive boot from it

If you dont have the ISO get it with the latest mediacreation tool then do the above

 

[mishatasic98]

Sorry what's rufus? The windows is already uninstalled and I got blue screen during reinstallation as I said before so I'm guessing this is something in BIOS. Let me check how to enable the settings as well online one moment

 

[mishatasic98]

I'm given the option to change PXE Storage and Video from legacy to UEFI. Do I select all 3?

 

[Paul NZ]

Rufus is a program that extracts an ISO to a flash drive. Its what the medicareatioon tool can do but Rufus is better

The link is in my post above.