Question BSOD everyday ntoskrnl.exe

et_phonehome_2

Distinguished
Dec 13, 2014
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Hi,

Can someone help me to determine what is causing the BSOD everyday involving ntoskrnl? Though I am patched to the latest Windows update, the issue still persist.
Much appreciated for help on this issue.

Processor 13th Gen Intel(R) Core(TM) i9-13900H 2.60 GHz
Installed RAM 96.0 GB (95.7 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Pro
Version 23H2
Installed on ‎6/‎20/‎2024
OS build 22631.4890
Experience Windows Feature Experience Pack 1000.22700.1067.0

https://www.dropbox.com/scl/fo/82xb...ey=r5kb86fvhzvdk0cz77co56g33&st=dowze00g&dl=0

Thank you...
 
Processor 13th Gen Intel(R) Core(TM) i9-13900H 2.60 GHz
Installed RAM 96.0 GB (95.7 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Pro
Version 23H2
Installed on ‎6/‎20/‎2024
OS build 22631.4890
Experience Windows Feature Experience Pack 1000.22700.1067.0

Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Edition Windows 11 Pro
Version 23H2

You should be on 24H2, which is the latest update for Windows 11.
 
Is that the only dump you have? If you're getting many BSODs we'd like to see all the dumps produced.

From that one dump I would look at RAM first. Run Memtest86 as follows....
  1. Download Memtest86 (free), use the imageUSB.exe tool extracted from the download to make a bootable USB drive containing Memtest86 (1GB is plenty big enough). Do this on a different PC if you can, because you can't fully trust yours at the moment.
  2. Then boot that USB drive on your PC, Memtest86 will start running as soon as it boots.
  3. If no errors have been found after the four iterations of the 13 different tests that the free version does, then restart Memtest86 and do another four iterations. Even a single bit error is a failure.
 
BiosVersion = AHWSA.1.22
BiosReleaseDate = 03/12/2024
SystemManufacturer = Micro Computer (HK) Tech Limited
BaseBoardManufacturer = Shenzhen Meigao Electronic Equipment Co.,Ltd

drivers look pretty good.
i40ea68.sys Mon Dec 5 04:10:22 2022
you might look for a intel firmware upgrade tool for this hardware and see if intel has a device driver update for it. Might be ok if the system is new.

notes:
callback technology virtual drivers installed.
espressif chip used


debugger was unable to confirm the checksums
of windows drivers. (debugger might be broken)