When I play CIV 5 in dx11&10 mode, my computer BSOD's and spits out: System Service Exception - win32kbase.sys.
I did some initial research and thought maybe I had a corrupted driver of windows file that caused this. So did a /sfc scan and tried reinstalling some drivers, but I ended up just reinstalling Windows 10 Pro. However, I still get the same error. So, maybe I thought the graphics card was going bad (GTX 780). I ran 3dmark11 Advanced on the highest possible settings that can be set for a 1080p monitor and it ran just fine. So I then ran a memtest and everything was fine. Hardware wise, everything seems fine, except for CIV 5 in dx11&10 mode.
I downloaded BlueScreenView and apparently these are the two things causing windows to BSOD:
- win32kbase.sys
- ntoskrnl.exe
I have attached the minidump:
https://goo.gl/ZHQrxn (OneDrive)
Please help; everything works fine except for CIV 5 and I am concerned there is a greater problem, that I am not catching, which will spiderweb and cause bigger problems.
I did some initial research and thought maybe I had a corrupted driver of windows file that caused this. So did a /sfc scan and tried reinstalling some drivers, but I ended up just reinstalling Windows 10 Pro. However, I still get the same error. So, maybe I thought the graphics card was going bad (GTX 780). I ran 3dmark11 Advanced on the highest possible settings that can be set for a 1080p monitor and it ran just fine. So I then ran a memtest and everything was fine. Hardware wise, everything seems fine, except for CIV 5 in dx11&10 mode.
I downloaded BlueScreenView and apparently these are the two things causing windows to BSOD:
- win32kbase.sys
- ntoskrnl.exe
I have attached the minidump:
https://goo.gl/ZHQrxn (OneDrive)
Please help; everything works fine except for CIV 5 and I am concerned there is a greater problem, that I am not catching, which will spiderweb and cause bigger problems.