Question BSOD

[javster22]

Hello, I recently did a reset on my pc because of some bsod problems I had which seemed to have fixed them for a few weeks now, but just now the pc crashed again (I'm certain it's not the same issue I had before with bsod) and would like to know if anyone can help me out by giving me some info on this dmp file: https://drive.google.com/open?id=1cv8lzeDgoCFq1K__Sjj0GeTT7yFPhV3g

 

[Grobe]

DMP file isn't way to go (at least I can't use that information to anything usefull).

The normal procedure (that normally works) is you writing the full computer speccs, what apps you're running, what changes have being done prior to problems and a good description of the issue.

 

[javster22]

DMP file isn't way to go (at least I can't use that information to anything usefull).

The normal procedure (that normally works) is you writing the full computer speccs, what apps you're running, what changes have being done prior to problems and a good description of the issue.

Okay, which specs would you need and what would be the quickest way to give you that info? Also no changes have been made lately. The bsod appeared out of nowhere when listening to some music on the pc, also if its worth noting the bsod appeared smaller than what it's suppose to be (it didn't fill the whole screen) and some of the words couldn't be read because it seemed distorted a bit.

 

[onespeedbiker]

Check to see if there was a recent Windows 10 update. If so uninstall the update and see if it stops the problems. Just because you got 1 blue screen, does not mean you have a permanent problem. Have you since booted up your PC and had more blue screens? Any time you have a hard shutdown, if possible you should boot up and do a restart.

 

[javster22]

Check to see if there was a recent Windows 10 update. If so uninstall the update and see if it stops the problems. Just because you got 1 blue screen, does not mean you have a permanent problem. Have you since booted up your PC and had more blue screens? Any time you have a hard shutdown, if possible you should boot up and do a restart.

I checked, no recent updates. But so far I haven't gotten another bsod so I'll come back to this if anything happens. Thank you for the reply!

 

[Colif]

I had hoped a reset would fix it.

If you do have a BSOD again, do you have any dell utilities installed? as this is really old

Nov 03 2009

DBUtil_2_3.Sys

Dell driver

your LAN driver is next oldest but its from 2016
conversion of dump file: https://pste.eu/p/pyuU.html

dump is showing - Memory manager detected 1 instance(s) of corrupted pagefilepage(s) while performing in-page operations.

try this
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

also, Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.