Question Cache Manager BSoD means I can't boot. Help?

[BluGoose]

Hi,

First time I've asked anything on here, but its been very useful for various answers

I recently upgraded my 500gb Seagate barracuda hdd to a 240gb sandisk ssd (there was plenty of space with the hdd).
I reinstalled windows, moved my files over and a few important programs like chrome and such; restarted and expected all to work well.
The 'cache manager' bsod appeared as soon as I booted up, and I wondered what was wrong. Initially, after looking it up, I checked my ram to see if that was the problem, but it was all fine. I used the windows 10 install on the Seagate drive to check if it booted up. It booted up. So I assume its not a problem with my hardware. When I reinstalled the ssd, but booted to the hdd, it came up with the same bsod again. Since I wasn't booting from the ssd, I was confused. I tried to use a win 10 install drive to attempt to reinstall windows on the ssd, but it again came up with the bsod. I know this is going to sound stupid, but I haven't made a recent backup, so I've got files from a couple of months ago and longer, but none from recently. Is there any way for me to 1) recover my files or 2) reinstall windows and forfeit the files. They would be useful to recover, but not essential.

Thanks for taking the time to look and I hope someone can help!

 

[rgd1101]

do you have the exact cache manager bsod message?

 

[BluGoose]

do you have the exact cache manager bsod message?

I don't quite understand - all it says is Your PC ran into a problem etc..... Stop code: CACHE MANAGER

 

[Colif]

1) recover files

Boot from installer USB
on screen after languages, choose repair this PC, not install.
choose troubleshoot
choose advanced
choose command prompt
type notepad and press enter
in notepad, select file>open
Use file explorer to copy any files you need to save to USB or hdd

2) Perhaps try this before reinstalling on hdd - https://www.seagate.com/au/en/support/game-drives/playstation/seatools-dos-master/ - just test drive out.

once drive is fine, go right ahead with clean install. Its possible the cache manager BSOD caused by a driver, but difficult to fix if you can't get into windows.

follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

 

[BluGoose]

1) recover files

Boot from installer USB
on screen after languages, choose repair this PC, not install.
choose troubleshoot
choose advanced
choose command prompt
type notepad and press enter
in notepad, select file>open
Use file explorer to copy any files you need to save to USB or hdd

2) Perhaps try this before reinstalling on hdd - https://www.seagate.com/au/en/support/game-drives/playstation/seatools-dos-master/ - just test drive out.

once drive is fine, go right ahead with clean install. Its possible the cache manager BSOD caused by a driver, but difficult to fix if you can't get into windows.

follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

Thank you. However, when I boot from the installer usb, it still comes up with the bsod. any ideas?
Also, for no 2, I want to reinstall windows on the ssd and wipe it; the Seagate drive is fine

 

[Colif]

what motherboard do you have? if its not a custom PC, what make/model PC is it?

Likely need to change a setting in bios to boot from USB.

 

[BluGoose]

what motherboard do you have? if its not a custom PC, what make/model PC is it?

Likely need to change a setting in bios to boot from USB.

It's an old Intel DQ67SW.

I can boot from the USB. It just comes up with the bsod

 

[Colif]

I'm an idiot, why did I get you to scan hdd when it works, its possibly the ssd that is cause, especially since PC won't boot up with it inside case. And never has since you restarted after moving files? its only ever worked once? when you installed win 10 on it?

Bug Check 0x34: CACHE_MANAGER

The CACHE_MANAGER bug check has a value of 0x00000034. This indicates that a problem occurred in the file system's cache manager.

The following actions might prevent an error like this from happening again:
1.Download and install updates and device drivers for your computer from Windows Update.
2.Scan your computer for computer viruses.
3.Check your hard disk for errors.

https://answers.microsoft.com/en-us...emanager/e5591cdf-eb6f-47e8-8483-976d2cacaf47

It cam't be steps 1 or 2, so 3 looks like its the choice.

since you can't even boot from the USB it makes it difficult to run any checks on drive. You might need to rma it and get a replacement, just run off hdd for now.

 

[BluGoose]

Ok. Thanks for the help.