Are you suggesting i remove the built-in keyboard? I removed the built-in keyboard months ago, and this problem did not start until today. I have been using an external keyboard. I lost the built-in keyboard. I removed the built-in keyboard, because it was malfuncyioning.Might be worth trying to disassemble to a degree that you can take the built in keyboard connector loose and see if then using a USB keyboard will eliminate the issue while waiting on a replacement.