[SOLVED] cant login into uplay

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gamercraze

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Jul 14, 2015
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hello people i have been trying all day long to get uplay to login but as far as i have tried each and every from port forwarding,resseting host file,making exceptions in firewall so far everything has failed i have tried every fix but i cant get pass the login and this is my first time login into uplay
over the years i have used many different accounts and never had this issue but now i just cant seem to login i get this stating"a ubisoft service is unavailable please try again later".
any help would be much appreciated thankyou.

these r the ubisoft launcher logs
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (156)
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (157) -- Starting Ubisoft Game Launcher --
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (161) Platform: PC.
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (169) Exe version: 57.0.5659
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (170) Installed version: 5659
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (171) Built: Apr 17 2018.
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (176) OS: Microsoft Windows 8.1, 64-bit Professional (build 9600)
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (181) CPU: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (186) GPU: NVIDIA GeForce GTX 970
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (191) RAM: 8192 MB
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (199) Timezone: UTC+05:00
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (216) Command line:
[ 2848] 2018-05-05 00:13:35 [ 4724] ERROR BusSettings.cpp (85) Failed to disable start on Windows start.
[ 2848] 2018-05-05 00:13:35 [ 1124] INFO Hub.cpp (355) Environment is PROD.
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:13:38 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:13:38 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR SSLSocket.cpp (511) Certificate verification for host 'public-ubiservices.ubi.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, webservices, Hosted by Ubisoft Divertissement Inc, Enterprise SSL Pro Wildcard, *.ubi.com
[ 2848] 2018-05-05 00:13:53 [ 3428] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR JobHttp.cpp (65) Http status code is none for url https://public-ubiservices.ubi.com/v3/profiles/sessions.
[ 2848] 2018-05-05 00:15:07 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:15:07 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:15:07 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:16:16 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:16:16 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:16:16 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:16:37 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:16:37 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:16:37 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR SSLSocket.cpp (511) Certificate verification for host 'public-ubiservices.ubi.com' failed: 2148081682
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, webservices, Hosted by Ubisoft Divertissement Inc, Enterprise SSL Pro Wildcard, *.ubi.com
[ 2848] 2018-05-05 00:17:18 [ 3428] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR JobHttp.cpp (65) Http status code is none for url https://public-ubiservices.ubi.com/v3/profiles/sessions.
[ 2848] 2018-05-05 00:17:28 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:17:28 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:17:28 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:18:08 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:18:08 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:18:08 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:18:12 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:18:12 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:18:12 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
 

WildCard999

Titan
Moderator
Reinstall Uplay and try logging in again?

Reminds me of the time ppl were ragging on Ubisoft about there servers on FB when For Honor came out. Ubisoft replied by sending them a pic of there server.... which was a potato with computer parts sticking out of it, thought that was pretty funny of them to do.
 

gamercraze

Distinguished
Jul 14, 2015
30
0
18,530
BTW For honor is free till 6th may thats why i want to get my hands on it before the deadline and yes have even reinstalled UPLAY AND TRIED longing again multiple times still the same results like i said i have tried every fix and i have used uplay in the past few years this has never happend to me,this is the 1st time really desperate for help.
 

gamercraze

Distinguished
Jul 14, 2015
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18,530
this is my first log in with this acoount so first i need an online log in offline wont to anything and when i check with offline it doesnt do a thing when i try to log in with my credentials
 
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