hello people i have been trying all day long to get uplay to login but as far as i have tried each and every from port forwarding,resseting host file,making exceptions in firewall so far everything has failed i have tried every fix but i cant get pass the login and this is my first time login into uplay
over the years i have used many different accounts and never had this issue but now i just cant seem to login i get this stating"a ubisoft service is unavailable please try again later".
any help would be much appreciated thankyou.
these r the ubisoft launcher logs
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (156)
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (157) -- Starting Ubisoft Game Launcher --
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (161) Platform: PC.
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (169) Exe version: 57.0.5659
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (170) Installed version: 5659
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (171) Built: Apr 17 2018.
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (176) OS: Microsoft Windows 8.1, 64-bit Professional (build 9600)
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (181) CPU: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (186) GPU: NVIDIA GeForce GTX 970
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (191) RAM: 8192 MB
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (199) Timezone: UTC+05:00
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (216) Command line:
[ 2848] 2018-05-05 00:13:35 [ 4724] ERROR BusSettings.cpp (85) Failed to disable start on Windows start.
[ 2848] 2018-05-05 00:13:35 [ 1124] INFO Hub.cpp (355) Environment is PROD.
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:13:38 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:13:38 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR SSLSocket.cpp (511) Certificate verification for host 'public-ubiservices.ubi.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, webservices, Hosted by Ubisoft Divertissement Inc, Enterprise SSL Pro Wildcard, *.ubi.com
[ 2848] 2018-05-05 00:13:53 [ 3428] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR JobHttp.cpp (65) Http status code is none for url https://public-ubiservices.ubi.com/v3/profiles/sessions.
[ 2848] 2018-05-05 00:15:07 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:15:07 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:15:07 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:16:16 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:16:16 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:16:16 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:16:37 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:16:37 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:16:37 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR SSLSocket.cpp (511) Certificate verification for host 'public-ubiservices.ubi.com' failed: 2148081682
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, webservices, Hosted by Ubisoft Divertissement Inc, Enterprise SSL Pro Wildcard, *.ubi.com
[ 2848] 2018-05-05 00:17:18 [ 3428] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR JobHttp.cpp (65) Http status code is none for url https://public-ubiservices.ubi.com/v3/profiles/sessions.
[ 2848] 2018-05-05 00:17:28 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:17:28 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:17:28 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:18:08 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:18:08 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:18:08 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:18:12 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:18:12 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:18:12 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
over the years i have used many different accounts and never had this issue but now i just cant seem to login i get this stating"a ubisoft service is unavailable please try again later".
any help would be much appreciated thankyou.
these r the ubisoft launcher logs
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (156)
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (157) -- Starting Ubisoft Game Launcher --
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (161) Platform: PC.
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (169) Exe version: 57.0.5659
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (170) Installed version: 5659
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (171) Built: Apr 17 2018.
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (176) OS: Microsoft Windows 8.1, 64-bit Professional (build 9600)
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (181) CPU: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (186) GPU: NVIDIA GeForce GTX 970
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (191) RAM: 8192 MB
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (199) Timezone: UTC+05:00
[ 2848] 2018-05-05 00:13:34 [ 1124] INFO HubUtils.cpp (216) Command line:
[ 2848] 2018-05-05 00:13:35 [ 4724] ERROR BusSettings.cpp (85) Failed to disable start on Windows start.
[ 2848] 2018-05-05 00:13:35 [ 1124] INFO Hub.cpp (355) Environment is PROD.
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:13:38 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:38 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:13:38 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR SSLSocket.cpp (511) Certificate verification for host 'public-ubiservices.ubi.com' failed: 2148081682
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, webservices, Hosted by Ubisoft Divertissement Inc, Enterprise SSL Pro Wildcard, *.ubi.com
[ 2848] 2018-05-05 00:13:53 [ 3428] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:13:53 [ 3428] ERROR JobHttp.cpp (65) Http status code is none for url https://public-ubiservices.ubi.com/v3/profiles/sessions.
[ 2848] 2018-05-05 00:15:07 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:15:07 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:15:07 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:16:16 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:16:16 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:16:16 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:16:37 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:16:37 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:16:37 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR SSLSocket.cpp (511) Certificate verification for host 'public-ubiservices.ubi.com' failed: 2148081682
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, webservices, Hosted by Ubisoft Divertissement Inc, Enterprise SSL Pro Wildcard, *.ubi.com
[ 2848] 2018-05-05 00:17:18 [ 3428] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:17:18 [ 3428] ERROR JobHttp.cpp (65) Http status code is none for url https://public-ubiservices.ubi.com/v3/profiles/sessions.
[ 2848] 2018-05-05 00:17:28 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:17:28 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:17:28 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:18:08 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:18:08 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:18:08 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.
[ 2848] 2018-05-05 00:18:12 [ 2908] ERROR SSLSocket.cpp (511) Certificate verification for host 'dmx.upc.ubisoft.com' failed: 2148081682
[ 2848] 2018-05-05 00:18:12 [ 2908] ERROR SSLSocket.cpp (515) CA, H2T 1S6, Quebec, Montreal, "5505 Blvd St-Laurent, suite 5000", Ubisoft Divertissement Inc, Uplay, Hosted by Ubisoft Divertissement Inc, EliteSSL, dmx.upc.ubisoft.com
[ 2848] 2018-05-05 00:18:12 [ 2908] INFO SSLSocket.cpp (418) Certificate verification failed, closing connection.