CD drives don't display

[Ian]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

My CD ROM drive doesn't work, it shows up in the post as
there, and in the bios, and it opens and closes, also it
shows up in system/hardware but the one place it doesn't
show up is My Computer and it doesn't auto play either.

Under the 'add hardware wizard' I click the CD drive that
shows up, and this is the text line that it states to
me: "Windows cannot start this hardware device because
its configuration information [in the registry] is
incomplete or damaged."

The CD ROM drive works in another computer, but no CD
drives will work on this computers OS so I know it is an
OS issue, but installing it/installing it has no effect
nor dose disabling/enabling.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Take a look here

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060&Product=winxp



"ian" <ianoshay@hotmail.com> wrote in message
news:1082d01c43f8e$5dddcf20$a501280a@phx.gbl...
> My CD ROM drive doesn't work, it shows up in the post as
> there, and in the bios, and it opens and closes, also it
> shows up in system/hardware but the one place it doesn't
> show up is My Computer and it doesn't auto play either.
>
> Under the 'add hardware wizard' I click the CD drive that
> shows up, and this is the text line that it states to
> me: "Windows cannot start this hardware device because
> its configuration information [in the registry] is
> incomplete or damaged."
>
> The CD ROM drive works in another computer, but no CD
> drives will work on this computers OS so I know it is an
> OS issue, but installing it/installing it has no effect
> nor dose disabling/enabling.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)




--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"ian" <ianoshay@hotmail.com> wrote in message
news:1082d01c43f8e$5dddcf20$a501280a@phx.gbl...
> My CD ROM drive doesn't work, it shows up in the post as
> there, and in the bios, and it opens and closes, also it
> shows up in system/hardware but the one place it doesn't
> show up is My Computer and it doesn't auto play either.
>
> Under the 'add hardware wizard' I click the CD drive that
> shows up, and this is the text line that it states to
> me: "Windows cannot start this hardware device because
> its configuration information [in the registry] is
> incomplete or damaged."
>
> The CD ROM drive works in another computer, but no CD
> drives will work on this computers OS so I know it is an
> OS issue, but installing it/installing it has no effect
> nor dose disabling/enabling.

 

[Ian]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

>-----Original Message-----
>My CD ROM drive doesn't work, it shows up in the post as
>there, and in the bios, and it opens and closes, also it
>shows up in system/hardware but the one place it doesn't
>show up is My Computer and it doesn't auto play either.
>
>Under the 'add hardware wizard' I click the CD drive that
>shows up, and this is the text line that it states to
>me: "Windows cannot start this hardware device because
>its configuration information [in the registry] is
>incomplete or damaged."
>
>The CD ROM drive works in another computer, but no CD
>drives will work on this computers OS so I know it is an
>OS issue, but installing it/installing it has no effect
>nor dose disabling/enabling.
>.
>

*********************************

Hi ian,
try out to restore the registry of the sys. as follow:

Start your computer, press and hold CTRL, and then choose
Safe Mode Command Prompt Only from the Windows 98 Startup
menu. If you are running Windows Me, start your computer
with the startup disk.
At the MS-DOS prompt, type cd\windows\command, and then
press ENTER. Where windows is the name of the folder in
which Windows is installed.


At the C: prompt, type scanreg /restore, and then press
ENTER.
Select the previous registry you want to restore, and then
press ENTER.NOTE: A properly working registry has the
word "Started" next to the date.


When you receive notification that you restored a properly
working registry, press ENTER to restart your computer.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Assuming the original poster posted this into a Windows XP newsgroup, the
original poster probably won't want to follow these instructions...

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Ian" <anonymous@discussions.microsoft.com> wrote in message
news:108b101c43fed$90a50770$a601280a@phx.gbl...
>
> >-----Original Message-----
> >My CD ROM drive doesn't work, it shows up in the post as
> >there, and in the bios, and it opens and closes, also it
> >shows up in system/hardware but the one place it doesn't
> >show up is My Computer and it doesn't auto play either.
> >
> >Under the 'add hardware wizard' I click the CD drive that
> >shows up, and this is the text line that it states to
> >me: "Windows cannot start this hardware device because
> >its configuration information [in the registry] is
> >incomplete or damaged."
> >
> >The CD ROM drive works in another computer, but no CD
> >drives will work on this computers OS so I know it is an
> >OS issue, but installing it/installing it has no effect
> >nor dose disabling/enabling.
> >.
> >
>
> *********************************
>
> Hi ian,
> try out to restore the registry of the sys. as follow:
>
> Start your computer, press and hold CTRL, and then choose
> Safe Mode Command Prompt Only from the Windows 98 Startup
> menu. If you are running Windows Me, start your computer
> with the startup disk.
> At the MS-DOS prompt, type cd\windows\command, and then
> press ENTER. Where windows is the name of the folder in
> which Windows is installed.
>
>
> At the C: prompt, type scanreg /restore, and then press
> ENTER.
> Select the previous registry you want to restore, and then
> press ENTER.NOTE: A properly working registry has the
> word "Started" next to the date.
>
>
> When you receive notification that you restored a properly
> working registry, press ENTER to restart your computer.
>